Naomi Quintanilla
Uniondale,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Pharmacy Delivery Driver
Omnicare, A CVS Health
03.2024 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
Mortgage Loan Processor Assistant
Nationwide Mortgage Bankers
08.2022 - 11.2022
- Communicated with originator and applicant concerning progress of loan file.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Handled any conditions sent from underwriting departments.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared file for final clear-to-close by branch management.
Mortgage Loan Processor Assistant
Intercontinental Capital Grp Inc
03.2016 - 08.2022
- Communicated with originator and applicant concerning progress of loan file.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Handled any conditions sent from underwriting departments.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared file for final clear-to-close by branch management.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Analyzed borrower credit reports and income statements to verify accuracy.
Store Supervisor
CVS Pharmacy
09.2011 - 03.2015
- Conducted inventory analysis to determine optimal stock levels.
- Organized shift meetings to communicate and resolve issues for night operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Education
Liberal Arts Undergraduate
Nassau Community College
Garden City, NY05.2026
High School Diploma -
Uniondale Highschool
Uniondale, NY06.2011
Skills
- Conflict resolution techniques
- Professional Appearance
- Efficient multitasking
- Stress Tolerance
- Payment Collection
- Time Management
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Advanced planning
- Generating Reports
Additional Information
Excelled in all Microsoft Softwares
Timeline
Pharmacy Delivery Driver
Omnicare, A CVS Health
03.2024 - Current
Mortgage Loan Processor Assistant
Nationwide Mortgage Bankers
08.2022 - 11.2022
Mortgage Loan Processor Assistant
Intercontinental Capital Grp Inc
03.2016 - 08.2022
Store Supervisor
CVS Pharmacy
09.2011 - 03.2015
Liberal Arts Undergraduate
Nassau Community College
High School Diploma -
Uniondale Highschool
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