Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Ramirez

Albuquerque,NM

Summary

Highly skilled Full Stack Software Engineer proficient in JavaScript, Python, React, Redux, Flask, and PostgreSQL. Completed App Academy's rigorous 1000-hour immersive full-stack web development program. Built and deployed various web applications, including an expense-sharing platform and an e-commerce site. Possesses a solid foundation in frontend and backend technologies. Excels in designing and optimizing database schemas, implementing RESTful APIs, and developing real-time features using WebSockets. Prior experience in customer service and operations, consistently delivering top-notch service in a fast-paced restaurant environment. Showcased exceptional problem-solving and communication skills while fulfilling a versatile role at Target encompassing stocking, cashiering, and assisting in the café. Honed attention to detail and multitasking abilities. Currently seeking a remote opportunity to leverage technical skills and problem-solving abilities for valuable contributions to a dynamic development team while continuously growing as a software engineer.

Overview

9
9
years of professional experience

Work History

Server

Tomasitas
10.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate, Stocker, Barista

Target
08.2018 - 09.2022
  • Performed a variety of roles, including stocking shelves, operating the checkout, and preparing beverages as a barista, ensuring smooth store operations and high customer satisfaction
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Personal Assistant

Ann Anderson
05.2017 - 08.2018
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.

Barista

Starbucks
05.2016 - 08.2018


  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.

Education

Full Stack Web Development -

APP ACADEMY
09.2024

Dental Hygiene -

University of New Mexico
01.2021

Skills

  • Proficient in Git
  • Amazon Web Services Expertise
  • API Testing Expertise
  • WebSocket Implementation
  • JavaScript Programming Skills
  • Python Programming
  • HTML Proficiency
  • Responsive Design Skills
  • SQL Proficiency
  • Proficient in React Framework
  • Redux Framework Proficiency
  • Flask Development
  • Express
  • SQLite Database Management
  • Experienced in Sequelize ORM
  • PostgreSQL Database Management
  • Dedicated Work Ethic
  • Outstanding Client Support
  • Cash Management
  • Customer Engagement

Timeline

Server

Tomasitas
10.2022 - 12.2024

Sales Associate, Stocker, Barista

Target
08.2018 - 09.2022

Personal Assistant

Ann Anderson
05.2017 - 08.2018

Barista

Starbucks
05.2016 - 08.2018

Dental Hygiene -

University of New Mexico

Full Stack Web Development -

APP ACADEMY
Naomi Ramirez