Naomi Smart
Oklahoma City,OK
Summary
Professional in client relationship management with track record of enhancing customer satisfaction. Skilled in strategic planning and execution, resulting in improved customer engagement and loyalty. Reliable team collaborator, known for adapting to dynamic environments and achieving consistent results.
Overview
7
7
years of professional experience
Work History
Account Executive
Echo Analytics
01.2023 - Current
- Negotiated and successfully closed high-value deals, exceeding revenue targets by 29%
- Achieved 15% market share increase through new business generation
- Negotiated complex contracts and pricing agreements, ensuring favorable terms for both the client and the company
- Onboarded new clients and nurture long-term relationships to drive success for the first 6 months of the business relationship
- Led product demonstrations and presentations to prospects, effectively communicating the value proposition and addressing client objections
- Collaborated with cross-functional teams to deliver tailored solutions and drive customer satisfaction
- Gathered feedback and coordinated responses with teams to address customer needs
Senior Business Development Manager
Echo Analytics
07.2022 - 01.2023
- Led strategic market expansion strategies into new territories (Benelux and Nordics), establishing profitable customer relationships
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Developed strong relationships with key clients, leading to long-term partnerships
- Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
Field Sales Representative
EFG Holzhauer KG
10.2021 - 07.2022
- Exceeded €1 Million in annual sales targets, through strategic initiatives
- Led impactful technical training sessions for clients, driving product knowledge and customer satisfaction
- Developed and implemented innovative sales strategies, driving revenue growth and consistently exceeding performance objectives
- Delivered comprehensive reports to senior management, offering insights into sales achievements, challenges, and future initiatives
International Field Sales Representative
Schneider GmBH
10.2020 - 10.2021
- Successfully managed and cultivated international customer relationships across the DACH, Benelux, Italy and APAC regions
- Strategically tailored product collections to meet specific customer demands
- Led negotiations with clients and consistently closed deals, driving revenue growth and exceeding sales targets
Inside Sales Representative
Alexander Bürkle GmbH
06.2017 - 07.2020
- Initiated cold-calling campaigns to generate leads and drive revenue growth
- Handled quoting, negotiation, and closing of sales agreements
- Implemented cross-selling and upselling strategies to increase revenue
Education
A-Levels -
Brühlwiesenschule
Frankfurt, Germany 05-2021
Journeyman - Electrical, Electronics And Communications Engineering
Brühlwiesenschule
Frankfurt, Germany 01-2017
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Written and verbal communication
- Customer Service
- Strategic selling
- Customer Relationship Management (CRM)
- Strong relationships
- Contract Negotiation
Languages
German
Native or Bilingual
English
Full Professional
Dutch
Elementary
French
Elementary
Timeline
Account Executive
Echo Analytics
01.2023 - Current
Senior Business Development Manager
Echo Analytics
07.2022 - 01.2023
Field Sales Representative
EFG Holzhauer KG
10.2021 - 07.2022
International Field Sales Representative
Schneider GmBH
10.2020 - 10.2021
Inside Sales Representative
Alexander Bürkle GmbH
06.2017 - 07.2020
A-Levels -
Brühlwiesenschule
Journeyman - Electrical, Electronics And Communications Engineering
Brühlwiesenschule
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