Naomi Rodriguez
Orlando,FL
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Club Staff Member
Esporta Fitness
12.2022 - Current
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Set up promotional displays and equipment for special events and activities.
- Help Guests Create new accounts and sign up for new subscriptions
- Delivered information and details of interest about facility to visitors.
- Checked Guest in And verified all their due fees were up to date
- Was Able to take over for sales department when short staffed
- Built and established positive relationships with patrons, team members and supervisors
Patient Representative Coordinator
Sanitas Medical Center
07.2022 - Current
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Maintained clean and safe environment to promote patient safety and comfort.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Education
Associate of Arts - Physical Therapy
Valencia College
Orlando, FL05.2025
High School Diploma -
Cypress Creek High School
Orlando, FL05.2023
Skills
Electronic Health Records Specialist certification
Certification
I Am a Certified Electronic Health Records Specialist
Timeline
Club Staff Member
Esporta Fitness
12.2022 - Current
Patient Representative Coordinator
Sanitas Medical Center
07.2022 - Current
Associate of Arts - Physical Therapy
Valencia College
High School Diploma -
Cypress Creek High School