Naomi Rodriguez
Orlando,FL
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Club Staff Member
Esporta Fitness
1750 Ball Park Rd
12.2022 - Current
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Set up promotional displays and equipment for special events and activities.
- Help Guests Create new accounts and sign up for new subscriptions
- Delivered information and details of interest about facility to visitors.
- Checked Guest in And verified all their due fees were up to date
- Was Able to take over for sales department when short staffed
- Built and established positive relationships with patrons, team members and supervisors
Patient Representative Coordinator
Sanitas Medical Center
11750 East Colonial Drive
07.2022 - Current
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Maintained clean and safe environment to promote patient safety and comfort.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Education
Associate of Arts - Physical Therapy
Valencia College
Orlando, FL05.2025
High School Diploma -
Cypress Creek High School
Orlando, FL05.2023
Skills
Electronic Health Records Specialist certification
Account management
Detail Oriented
Record keeping
Resolving Conflicts
Services Sales
Client Satisfaction
Great customer service
Cpr certified
Health and Safety Compliance
Excellent communication
Multitasking capabilities
Time management
Document Filing
Reception Management
Insurance Verifying
Appointment Scheduling
Patient Greeting
Interpreting Physician Orders
Certification
I Am a Certified Electronic Health Records Specialist
Timeline
Club Staff Member
Esporta Fitness
12.2022 - Current
Patient Representative Coordinator
Sanitas Medical Center
07.2022 - Current
Associate of Arts - Physical Therapy
Valencia College
High School Diploma -
Cypress Creek High School