Naomi Romero
San Antonio,TX
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible outcome.
Overview
10
10
years of professional experience
Work History
Non CDl SpEd Driver
Idea Public Schools
07.2021 - Current
- Enforced student behavior policies and responded to student emergencies.
- Completed logbooks, incident reports and other daily paperwork.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Maintained accurate and up-to-date route and time logs.
- Assisted in Front Office duties including but not limited to:
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new & incoming scholars and securing paperwork completion.
- Serves as a liaison between parents, students and team members.
- Handled assignments independently with good judgement and critical thinking skills.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
Restaurant Manager
Chick-fil-A
04.2019 - 02.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Restaurant General Manager
Laredo Taco Company
09.2016 - 04.2019
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Led and directed team members on effective methods, operations, and procedures.
Lead Sauté Chef /Manager in Training
Johnny Carinos Country Italian
09.2013 - 08.2016
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Disciplined and dedicated to meeting high-quality standards.
- Utilized culinary techniques to create visually appealing dishes.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
Leadership degree - Business Administration And Management
Odessa College
Odessa, TX05.2025
High School Diploma -
Richard Millburn Academy
Odessa, TX02.2009
Skills
- Business Correspondence
- Clerical Support
- Inventory Records
- Clerical Skills
- 10-Key Proficiency
- Sorting and Labeling
- Information Uploading
- Proficient with using Power Schools, Raptor, Stream & MIcrosoft Office
- Operational Planning
- Records Preparation
- Document Typing and Formatting
- Demonstrates effective outcomes and results, and wants to be held accountable for them
Timeline
Non CDl SpEd Driver
Idea Public Schools
07.2021 - Current
Restaurant Manager
Chick-fil-A
04.2019 - 02.2020
Restaurant General Manager
Laredo Taco Company
09.2016 - 04.2019
Lead Sauté Chef /Manager in Training
Johnny Carinos Country Italian
09.2013 - 08.2016
Leadership degree - Business Administration And Management
Odessa College
High School Diploma -
Richard Millburn Academy
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