Naomi Roosa
Edgewood,KY
Summary
Dynamic professional with experience in greenhouse operations and customer engagement. Skilled in training, teamwork, and process improvement. Committed to maintaining service excellence and adapting to peak demands in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mental Health Technician position. Im ready to help my future team achieve company goals and help patients in the most accurate & compassionate way.
Overview
5
5
years of professional experience
Work History
Greenhouse Worker
Stevenson Road Greenhouse
Erlanger, KY
05.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on customer service protocols and systems.
- Provided support during peak times, ensuring consistent service levels were maintained.
- Developed knowledge of product features to effectively address client questions and concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Greenhouse Worker
Shademakers Nursery & Landscape
Oxford, OH
12.2021 - 04.2025
- Monitored environmental conditions to maintain optimal growth parameters for greenhouse plants.
- Managed inventory of supplies, ensuring availability of essential materials for greenhouse operations.
- Assisted customers with finding requested plants and flowers.
- Operated irrigation systems, ensuring consistent moisture levels for diverse plant types.
- Assisted in pest management by applying organic treatments to minimize crop damage.
- Cultivated various plant species using efficient planting techniques and soil management practices.
Education
High School Diploma -
Talawanda
Oxford, OHSkills
- Sales experience
- Customer service
- Training new employees
- Process improvement
- Facility maintenance
- Teamwork and collaboration
- Problem-solving abilities
- Clear communication
- Active listening
- Adaptability and flexibility
Timeline
Greenhouse Worker
Stevenson Road Greenhouse
05.2025 - Current
Greenhouse Worker
Shademakers Nursery & Landscape
12.2021 - 04.2025
High School Diploma -
Talawanda