Naomi Roosa
Edgewood,KY
Summary
Dynamic floral design salesperson with a proven track record at Stevenson Nursery Greenhouse and Shademakers Greenhouse and Landscaping, excelling in client relationship building and creative floral design. Recognized for enhancing customer experiences through expert product knowledge and visually appealing displays, resulting in increased sales and customer satisfaction. Adept at problem-solving and teamwork in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Floral Design Salesperson
Stevenson Nursery Greenhouse
Erlanger, KY
05.2025 - Current
- Assisted customers in selecting floral arrangements based on preferences and occasions.
- Maintained cleanliness and organization of sales area to enhance customer experience.
- Collaborated with team members to ensure timely inventory restocking and display updates.
- Provided product knowledge on plant care and arrangement techniques to educate customers.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient service.
- Participated in visual merchandising efforts to create appealing floral displays that attract customers.
- Adapted quickly to changing product availability, ensuring customer satisfaction through alternative suggestions.
- Collaborated with team members to maintain a clean and inviting store environment that encouraged browsing and impulse purchases from customers.
- Maintained the freshness of flowers by implementing proper care techniques, reducing product waste and maximizing profits.
- Assisted customers in selecting the perfect gift by understanding their needs and preferences, resulting in increased sales.
- Managed store operations during the absence of owner or supervisor, ensuring smooth daily functioning and exceptional customer service.
- Developed custom floral designs that aligned with client budgets without compromising quality or aesthetic appeal.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Plant Nursery Worker
Shademakers Nursery & Landscape
Oxford, OH
04.2024 - 05.2025
- Cultivated and maintained diverse plant varieties to ensure optimal health and growth.
- Operated greenhouse equipment to support daily planting and maintenance activities.
- Assisted customers in selecting plants, providing expert advice on care and suitability.
- Monitored soil conditions and adjusted watering schedules for maximum plant vitality.
- Organized inventory of plants and supplies, streamlining restocking processes for efficiency.
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Promoted a positive team atmosphere among coworkers through active collaboration during daily tasks and special projects.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Unloaded plants and nursery items from delivery trucks.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
Education
High School Diploma -
Talawanda High School
Oxford, OH11-2024
Skills
- Creative floral design
- Client relationship building
- Design trend awareness
- Delivery coordination
- Floral care and maintenance
- Seasonal display creation
- Floral shop assistance
- Sales and marketing
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
Timeline
Floral Design Salesperson
Stevenson Nursery Greenhouse
05.2025 - Current
Plant Nursery Worker
Shademakers Nursery & Landscape
04.2024 - 05.2025
High School Diploma -
Talawanda High School