Naomi Sanchez
Decatur,IL
Summary
Reliable Manager demonstrating a high level of initiative and background in retail operations. Possessing an exceptional work ethic and desire to overachieve personal and company expectations. Capable of learning other roles to enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Backup Manager
Ross Dress for Less
Decatur, IL
07.2025 - Current
- Trained team members on company policies and customer service standards to enhance customer satisfaction.
- Processed customer transactions efficiently and accurately at the register.
- Ensured cleanliness and organization of checkout area to create a welcoming environment for customers.
- Acquired knowledge of other departments to provide effective coverage and maintain store operations.
Cashier
Burlington
Milwaukee, WI
05.2024 - 06.2025
- Handled cash and credit transactions while ensuring security protocols were followed.
- Resolved customer complaints promptly to ensure satisfaction.
- Supported management by completing various tasks to ensure operational efficiency.
Education
Associate in Liberal Arts - Radiologic Technology
Richland Community College
Decatur, IL05-2028
High School Diploma -
Wisconsin Lutheran High School
Milwaukee, WI05-2025
Skills
- Customer service
- Attention to detail
- Coaching and mentoring
- Effective communication
- Sales transactions
- Problem resolution
Languages
- Bilingual in English and Spanish
Timeline
Backup Manager
Ross Dress for Less
07.2025 - Current
Cashier
Burlington
05.2024 - 06.2025
Associate in Liberal Arts - Radiologic Technology
Richland Community College
High School Diploma -
Wisconsin Lutheran High School