Naomi Silva Baneo
Sterling,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
NZONE
07.2023 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
Child care provider
01.2017 - Current
- Babysit families kids / siblings
- Responsible care
- Getting along with kids
- Patience
- Time management
Fun house cashier
Dulles Town Center
06.2022 - 06.2022
- Greet customers
- Explain instructions
- Sanitize ride after use
- Count money in cash
- Open and close booth
Contract crew for moving companies
01.2020 - 01.2022
- Company Overview: Worked for companies like Allied, Ace, JK, United, Atlas, Mayflower
- Multitasking
- Organizing skills
- Labeling boxes
- Inventory
- Carrying heavy boxes
- Inspecting packages for no damages
- Communicating with customers
- Worked for companies like Allied, Ace, JK, United, Atlas, Mayflower
Education
High School -
Park View High School
Sterling, VA06-2023
Skills
- Organized
- Committed
- Trustworthy
- Dependable
- Problem-solving skills
- Email and telephone decorum
- Customer service
- Fluent in english and spanish
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
NZONE
07.2023 - Current
Fun house cashier
Dulles Town Center
06.2022 - 06.2022
Contract crew for moving companies
01.2020 - 01.2022
Child care provider
01.2017 - Current
High School -
Park View High School
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