Naomi Smith
Waukesha
Summary
Compassionate and dependable Certified Nursing Assistant (CNA) with over 5 years of experience delivering high-quality, patient-centered care in assisted living and in-home environments. Proficient in assisting with activities of daily living (ADLs), dementia and memory care, medication administration, and vital signs monitoring. Recently earned a Bachelor of Science in Criminal Justice from the University of Wisconsin-Oshkosh, strengthening a foundation in ethics, communication, and crisis response. Recognized for empathy, reliability, and an unwavering commitment to resident dignity and safety. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Hartland Place
10.2025 - Current
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored patient behavior changes and reported critical information to the healthcare team.
- Oversaw medication administration procedures, ensuring accuracy and adherence to established protocols for resident safety.
CNA
Right at Home
08.2025 - Current
- Provided companionship and emotional support to patients, enhancing their overall well-being.
- Responded to patient needs promptly, ensuring comfort and maintaining a safe environment.
- Monitored and reported changes in patient conditions, facilitating timely interventions.
- Conducted light housekeeping duties to maintain a clean and organized living space.
- Supported patients during meal times, assisting with feeding and ensuring nutritional needs were met.
- Utilized proper techniques for transferring patients, reducing risk of injury for both patients and staff.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided assistance with dressing and grooming, promoting dignity and self-esteem for patients.
CNA - Certified Nursing Assistant
RELIABLE HEALTH CARE SERVICES
12.2022 - 07.2025
- Provided personal care assistance to residents, ensuring comfort and meeting individual needs.
- Assisted with mobility support, helping patients transfer safely and maintain their independence.
- Monitored and documented patient behavior changes, reporting critical information to the healthcare team.
- Facilitated effective communication among team members regarding patient conditions and care plans.
- Maintained a clean and safe environment by adhering to hygiene and sanitation protocols.
- Responded promptly to patient needs and emergencies, ensuring safety and well-being at all times.
- Administered medications as directed, ensuring compliance with care plans and safety standards.
- Supported residents during meal times, assisting with feeding and ensuring nutritional needs were met.
- Engaged with patients through meaningful conversations, promoting emotional well-being and connection.
- Conducted routine checks on patient vitals, identifying any abnormalities for prompt attention.
- Utilized mobility aids and assistive devices to promote patient mobility and independence.
- Collaborated with nurses and other healthcare professionals to ensure comprehensive patient care.
Caregiver/CNA
GT Independence
08.2023 - 10.2023
- In-home care with clients who have been diagnosed with autism. Helped with ADLs, bathing, feeding, medication administration, and took them on outings.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA - Certified Nursing Assistant
Bella Vista
11.2020 - 10.2022
- Documented patient care activities accurately, ensuring compliance with facility policies and procedures.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
CNA - Certified Nursing Assistant/Caregiver
Capri Communities
08.2018 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Fostered a positive, welcoming environment within the memory care community by addressing any concerns promptly and professionally.
- Reduced instances of behavioral issues by implementing innovative memory care techniques and activities.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin-Oshkosh
Oshkosh, WI05.2025
High school diploma - undefined
Northern Ozaukee High School
Fredonia, WI06.2020
Skills
- Compassionate patient care
- Client support
- Memory Care
- Caregiving
- Medication Administration
- Dementia Care
- Cleaning Experience
- Senior Care
- Laundry
- Memory care support
- In-home care
- Quality patient care
- Patient vital signs monitoring
- Communication
- Medical Charting
- Time management
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- End-of-life care
- Patient transfers
- Emotional support
- Clinical documentation
- Medication administration
- Wound care
- Active listening
- Flexibility and adaptability
- Toileting assistance
- Lifting and transferring
- Patient hygiene assistance
- Reliable team player
Certification
CNA (Certified Nursing Assistant)
CBRF Certified
Medication Administration
Languages
English
Native or Bilingual
Timeline
CNA
Hartland Place
10.2025 - Current
CNA
Right at Home
08.2025 - Current
Caregiver/CNA
GT Independence
08.2023 - 10.2023
CNA - Certified Nursing Assistant
RELIABLE HEALTH CARE SERVICES
12.2022 - 07.2025
CNA - Certified Nursing Assistant
Bella Vista
11.2020 - 10.2022
CNA - Certified Nursing Assistant/Caregiver
Capri Communities
08.2018 - 08.2022
High school diploma - undefined
Northern Ozaukee High School
Bachelor of Science - Criminal Justice
University of Wisconsin-Oshkosh