Naomi Sparks
Houston,TX
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
3
3
years of professional experience
Work History
Cashier
Ross Dress for Less
Houston, TX
02.2024 - 12.2024
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Organized and maintained medication inventory, restocking shelves as needed.
Customer Care Representative
Marriot Hotel
Doral, FL
07.2022 - 01.2024
- Documented customer correspondence in CRM to track requests, problems, and solutions.
- Provided customers with information on hotel services, amenities, and packages.
- Applied discounts, noted special requests and updated reservations based on communications with customers.
- Booked room reservations by quoting current room rates for specific travel dates and entering customer information into computer system.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
Cashier
Speedway Gas Station
Fort Lauderdale, FL
08.2021 - 09.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers entering the gas station and provided assistance when needed.
- Checked expiration dates on food items before stocking them onto shelves.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Associate of Arts -
Parkland College
Champaign, ILSkills
- Returns processing
- Drawer balancing
- Product restocking
- Cash handling expertise
- Issue resolution
- Receipt handling
Timeline
Cashier
Ross Dress for Less
02.2024 - 12.2024
Customer Care Representative
Marriot Hotel
07.2022 - 01.2024
Cashier
Speedway Gas Station
08.2021 - 09.2022
Associate of Arts -
Parkland College
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