NAOMI TAYLOR
Monroe
Summary
Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments. Proficient with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
Work History
Delivery Driver
SDV Transport
03.2025 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
CITY CARRIER ASSISTANT
UNITED STATES POST OFFICE
05.2023 - 11.2023
- Planned and cased mail in sequence of delivery for designated route.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Recording shipping information for packages, materials, or internal correspondence.
- Explained mail regulations, policies or procedures to postal customers.
DELIVERY DRIVER
FIRETEAM LOGISTICS (AMAZON DSP)
05.2022 - 12.2022
- Load individual vans with packages
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Return to station and return totes and any undelivered packages from delivery day
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
SALES ASSOCIATE
FOREVER 21
11.2019 - 01.2020
- Responsible for welcoming and greeting customers in a courteous and professional manner
- Handle the tasks of offering outstanding customer service by extending help in locating required goods
- Perform responsibilities of organizing and maintaining the floor in a first-rate visual presentation
- Handle the tasks of offering new arrivals and bags to the customers
- Organize and maintain friendly and professional behavior with customers and co-workers
- Responsible for assisting customers in the fitting rooms
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
BEAUTY CONSULTANT
SEPHORA INSIDE JCPENNEY
03.2019 - 11.2019
- Performed business operations such as maintenance of cash registers, cash drawers and deposits and separation of vouchers, coupons and slips.
- Ascertained customer’s beauty needs and make appropriate suggestions and demonstration
- Ensured regular and timely replenishment of stocks and maintained optimal levels by informing the store manager
- Ensured timely completion of beauty store and office operations in accordance with manager’s request
- Communicated to customers on stores’ beauty promotions
- Maintained standard of beauty room and offered beauty treatments to customers with alacrity
SALES ASSOCIATES
SNEAKER VILLA
07.2017 - 05.2018
- Greeted customers with enthusiasm while demonstrating a positive and attitude toward job and company
- Assisted with shipments, merchandising, restocking and pricing
- Helped maintain a neat and organized sales environment as directed by store management
- Knowledgeable in basic fashion and style trend while meeting customer satisfaction
- Assisted is eliminating both employee and customer theft
- Trained and served and a peer coach for new sales associates
RETAIL CASHIER
HERSHEYPARK
04.2016 - 07.2016
- Answered questions regarding the store and its merchandise
- Greeted customers and ascertained customers' needs
- Helped customers with questions, problems and complaints in person and via telephone
- Stocked shelves and supplies and organized displays
- Organized racks and shelves to maintain the visual appeal of the store
- Verified that all customers received receipts for purchases
- Trained and served as a peer coach for new sales associates
- Lifted up to 30 pounds at once and used forklift to move heavier loads
FOOD & BEVERAGE CASHIER
HERSHEYPARK
04.2015 - 08.2015
- Maintained high standards of customer service during high-volume, face-paced operations
- Followed food safety procedures according to company policies and health and sanitation regulations
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets
- Cooked and packaged large batches of food that were prepared to order or kept until needed
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
- Maintained well-organized mise en place to keep work consistent
- Monitored line processes to maintain consistency in quality, quantity, and presentation
Education
BUSINESS MARKETING -
WILBERFORCE UNIVERSITY
WILBERFORCE, OH10.2018
High School Diploma -
Central Dauphin East Senior High School
Harrisburg, PA06.2018
Skills
- Administrative Duties
- Sales Expertise
- Cash Handling Accuracy
- Excellent People Skills
- Verbal Communication
- Complex Problem-Solving
- Critical Thinking
- Product and Service Sales
- Telephone skills
- Time management
- Organization skills
- Attention to detail
- Data management
- Data accuracy
- Fast typing speed
Timeline
Delivery Driver
SDV Transport
03.2025 - Current
CITY CARRIER ASSISTANT
UNITED STATES POST OFFICE
05.2023 - 11.2023
DELIVERY DRIVER
FIRETEAM LOGISTICS (AMAZON DSP)
05.2022 - 12.2022
SALES ASSOCIATE
FOREVER 21
11.2019 - 01.2020
BEAUTY CONSULTANT
SEPHORA INSIDE JCPENNEY
03.2019 - 11.2019
SALES ASSOCIATES
SNEAKER VILLA
07.2017 - 05.2018
RETAIL CASHIER
HERSHEYPARK
04.2016 - 07.2016
FOOD & BEVERAGE CASHIER
HERSHEYPARK
04.2015 - 08.2015
BUSINESS MARKETING -
WILBERFORCE UNIVERSITY
High School Diploma -
Central Dauphin East Senior High School