Naomi Thomas

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Gifted at maintaining an upbeat attitude while greeting and interacting with customers. Telephone etiquette answering incoming calls, resolving billing issues, rescheduling, and service inquiries. Motivated professional offering an Associate's Degree in Healthcare Administration Services. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities meeting tight deadlines. Proficient at reading and understanding technical documentation.

• Achieved 100% customer satisfaction by effectively resolving customer complaints in a timely matter
• Achieved 30% efficiency through effectively multi-tasking repair tasks per customer.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved 38% higher progress through effectively helping with placing orders.

• Colorado Technical University Alumni Association

• Florida Prelicensing Certification of Completion, Course Classification 2-14 (Life) License Number: E050312 Primerica Financial Services LLC. July 16, 2020
• North America Learning Institute Health Insurance Portability and Accountability Act of 1996 (HIPAA) Training Class- HR Institute Certificate #1232375 August 5, 2024
• ESCO Institute MT. Prospect, IL EPA Section 609 Certification Score: 86% August 14, 2023

Professional English

Home Renovations

While working with Mike's Mobile Tech LLC.,  my sister's Nissan Altima 2.5S had become inoperable.  Thus, providing a great challenging opportunity to learn how to diagnose a no crank no start vehicle in turn, leading to multiple issues other than the transmission. This had become a team mission with the help of neighbors and Mike to bring this car back to life, replacing a bad fuel pump, transmission, Rack and Pinion and high pressure lines, brakes, suspension, ac evaporator core, and radio wiring, etc. Therefore, adopting hands-on experience, mechanical skills, problem-solving skills and attention to detail that will become an asset as a candidate adding value in any organization.  Oneself, truly enjoys taking on challenging projects that inspire self motivation to learn new things.  Meanwhile, exercising the ability to orchestrate team work with communication skills for the same goal of success.  To finally, get this car back on the road again is truly gratifying.

Professional English

Home Renovations