Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Naomi Thomas

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Associates Degree with a Business Concentration. Licensed Esthetician. Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Take pleasure in providing excellent customer service.

Overview

20
20
years of professional experience

Work History

Teacher's Assistant

Pleasantville Elementary School
Houston , TX
03.2023 - 06.2024
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted faculty members or staff with student conferences.
  • Completed day-to-day duties accurately and efficiently.
  • Monitored student progress, providing feedback and support as needed.
  • Developed instructional materials and visual aids to supplement lesson plans.
  • Instructed and monitored students in use and care of equipment and materials.
  • Provided individualized assistance to students with special needs in the classroom.
  • Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
  • Managed the distribution and collection of textbooks and other teaching materials.
  • Graded assignments and tests and documented results into filing systems.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Laminated teaching materials to increase durability under repeated use.
  • Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
  • Observed student performance in order to assess progress towards academic goals.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Graded exams, assignments and essays and recorded grades.
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Participated in professional development workshops and training sessions.

Teacher's Assistant

Highland Heights Elementary School
Houston , TX
09.2020 - 05.2021
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Provided one-on-one support to students requiring additional assistance.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.

Beauty Consultant

Sephora Inside JCPenney
Lafayette, LA
03.2009 - 08.2013
  • Achieved daily sales quotas.
  • Provided beauty advice and product recommendations to customers.
  • Handled appointment booking, canceling and rescheduling.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Updated and maintained databases with current information.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained accurate records of client purchases and services rendered.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Trained staff on strategies for regularly surpassing sales goals.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Kept counter and display areas in clean and neat fashion.
  • Educated customers on proper application techniques for cosmetics products.
  • Collected payment from customers and scheduled next appointments.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Tracked inventory levels of beauty products and restocked shelves when necessary.
  • Maintained an organized workspace that was free from clutter.
  • Conducted skin analysis to determine customer's skin type and recommend suitable skincare treatments.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ensured all equipment was clean and sanitized between uses for safety reasons.
  • Computed purchases and received and processed cash or credit payment.
  • Placed special orders or called other stores to find desired items.

Receptionist

River Spa
Lafayette, LA
11.2010 - 07.2011
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled appointments for clients, customers, and other visitors.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted visitors and provided them with assistance.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Answered and directed incoming calls using multi-line telephone system.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Scheduled and confirmed appointments.
  • Assisted with special projects assigned by management when required.

Beauty Consultant

Clinique inside Dillards
Lafayette, LA
01.2006 - 03.2009
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.

Cashier

Sears
Lafayette, LA
10.2005 - 01.2006
  • Counted and balanced cashier drawers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Helped with purchases and signed customers up for rewards program.

Cashier

Cavender's Boot City
Houston, TX
03.2005 - 06.2005
  • Processed and shipped online orders.
  • Worked closely with front-end staff to assist customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Followed company security procedures for handling large sums of money.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Welcomed customers, offering assistance to help find store items.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cashier

Ross Dress for Less
Houston , TX
09.2004 - 01.2005
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Worked closely with front-end staff to assist customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Counted and balanced cashier drawers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

Associate of Applied Science - Business

South Louisiana Community College
Lafayette, LA
05-2012

Licensed Ethetician - Esthetics

Aveda Institute
Lafayette, LA
03-2009

Skills

  • Organizing
  • Multi tasking
  • Thoroughly and accurately complete tasks
  • Typing
  • Microsoft Word
  • Excell
  • Activity implementation
  • Student safety
  • Student and parent relations
  • Student assessments
  • Classroom supply management
  • Classroom support
  • full body waxing
  • makeup
  • facials
  • lash and brow tinting
  • false lashes
  • skin care
  • advising
  • training employees
  • sales

Affiliations

  • I was also a free lance makeup artist
  • I was a Mary Kay consultant as well
  • I am also an assistant for my Pastor at Lighthouse of Zion Ministries. I aid in organizing events. Picking up, counting, and recording money. Assist First Lady with other tasks.

Timeline

Teacher's Assistant

Pleasantville Elementary School
03.2023 - 06.2024

Teacher's Assistant

Highland Heights Elementary School
09.2020 - 05.2021

Receptionist

River Spa
11.2010 - 07.2011

Beauty Consultant

Sephora Inside JCPenney
03.2009 - 08.2013

Beauty Consultant

Clinique inside Dillards
01.2006 - 03.2009

Cashier

Sears
10.2005 - 01.2006

Cashier

Cavender's Boot City
03.2005 - 06.2005

Cashier

Ross Dress for Less
09.2004 - 01.2005

Associate of Applied Science - Business

South Louisiana Community College

Licensed Ethetician - Esthetics

Aveda Institute

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Naomi Thomas