Naomi Valencia

Cleaning Residential & Commercial

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
• Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
• Served as a liaison between customers and tech support teams when needed.
• Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.

Cleaning Residential & Commercial Properties