Naomi Vongsanith
Denver,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee seeking a position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Blue Bay Cafe
Denver, CO
12.2021 - Current
- Expo and packaged orders sent from online websites.
- Read maps, followed oral and written instructions and used GPS.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Entered orders into POS computer database system.
- Sought ways to improve processes and services provided.
- Investigated and resolved accounting, service and delivery concerns.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Completed on-time deliveries by choosing best and most efficient routes.
Rental Car Cleaner/Driver
Routes Car Rental
Denver, CO
08.2021 - 11.2021
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
General Labor Worker
Kay's Construction
Denver, CO
02.2021 - 07.2021
- Maintained and repaired facilities, equipment and tools.
- Loaded, unloaded and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures and performance standards.
- Offered exceptional customer service to all guests.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Head Chef
Krabbys Seafood Joint
Colorado Springs, CO
04.2018 - 04.2021
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Hired, managed and trained kitchen staff.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Cooked memorable dishes that brought new customers into establishment.
- Arranged for kitchen equipment maintenance and repair when needed.
- Modernized work processes to reduce guest wait times and boost daily output.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels
- Monitored and controlled overhead and production costs with responsibility for profit and loss.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Processed orders and sent to kitchen employees for preparation.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Enhanced sales by promoting seafood products and assisting with creative menu selections.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Closing duties quality control
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Produce Team Member
Walmart
Denver, CO
03.2017 - 01.2018
- Designed and constructed advertising signs to attract customers and promote sales.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Checked for outdated and overripe grocery items and removed from inventory.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Pleasantly greeted customers and provided prompt and courteous service.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked designated items on shelves, end caps and displays.
- Received new stock and input values into computer system.
- Kept work areas neat, clean and free from debris.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Education
No Degree -
Pueblo Community College
Pueblo, COGED -
Otero Junior College
La Junta, CO06.2017
Skills
- Ambitious
- Dependability and Honest strong work ethics
- Vehicle Cleaning and Maintenance
- Efficiency and Time Management
- Customer Service
- Attention to Detail
- Verbal and Written Communication
- Inventory and Stocking
- Teamwork and Collaboration
- Basic Math Skills
- Priority management
- Continuous improvements
- Strategic planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
I am a quick and easy learner. I give respect to get respect. Follow the rules and guidelines. I also am a germ freak & have ocd. I get along very well with others and am very well easy going. I come from a family with very little money, so my work ethic is very strong.
Timeline
Delivery Driver
Blue Bay Cafe
12.2021 - Current
Rental Car Cleaner/Driver
Routes Car Rental
08.2021 - 11.2021
General Labor Worker
Kay's Construction
02.2021 - 07.2021
Head Chef
Krabbys Seafood Joint
04.2018 - 04.2021
Produce Team Member
Walmart
03.2017 - 01.2018
No Degree -
Pueblo Community College
GED -
Otero Junior College
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