Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Naomi Walker

Seabrook,SC

Summary

Reliable manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

3
3
years of professional experience

Work History

Manager

Acai Express
Beaufort, SC
06.2023 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Sales Associate

Lowe's
Beaufort, SC
10.2024 - 01.2025
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.

Shift Manager

Sub Station II
Beaufort, SC
08.2022 - 09.2024
  • Responded quickly and effectively to emergency situations as they arose.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Education

High School Diploma -

Whale Branch Early College High School
Seabrook, SC
06-2024

Certificate - General Education/Liberal Arts

Technical College Of The Lowcountry
Beaufort, SC
05-2024

Bachelor of Science - Marketing

Claflin University
Orangeburg, SC
06-2027

Skills

  • Customer service
  • Team building
  • Project management
  • Marketing strategies
  • Conflict resolution
  • Leadership development
  • Financial management
  • Performance management
  • Documentation and reporting
  • Staff training and development
  • Time management
  • Customer relationship management (CRM)
  • Complex Problem-solving
  • Goal setting
  • Financial records oversight
  • Staff management
  • Vendor management
  • Excellent communication

Extracurriculars

  • National Honors Society (President)
  • Mentor
  • Community Service
  • Blood Drives
  • Food Drives
  • Volunteer at Early Learning Center

Timeline

Sales Associate

Lowe's
10.2024 - 01.2025

Manager

Acai Express
06.2023 - Current

Shift Manager

Sub Station II
08.2022 - 09.2024

High School Diploma -

Whale Branch Early College High School

Certificate - General Education/Liberal Arts

Technical College Of The Lowcountry

Bachelor of Science - Marketing

Claflin University

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