NAOMI WASHINGTON- CHESS
Summary
Accomplished and driven professional with solid experience planning, providing administrative support to recruiting teams, strategizing, creating job descriptions, and extensive management experience. Astutely perceive and resolve problems without fail; project polish, positive, and professional demeanor with ability to think “out of the box”. Project confidence and inspire as well as motivate team members to perform well and continuously explore opportunities to improve service quality. Ability to align work with strategic goals, demonstrate technical knowledge, and adapt strategy to changing conditions, displaying orientation to operational excellence. Possess excellent leadership, analytical, interpersonal, cross-functional, and communication skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Elementary Special Education Teacher
S.H. Crowley Elementary
09.2022 - Current
- Redirected students using Positive Behavior Support (PBS).
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Taught students across multiple classifications and degrees of special needs.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Provided life skills programming for students with moderate to severe autism.
- Enforced classroom rules to encourage positive behavior and distributed rewards for good conduct.
- Provided non-verbal communication training to staff members to facilitate student aid.
- Worked with parents, teachers and school leadership to develop tailored education plans for students.
EMPI ANALYST
10.2021 - Current
- Identify and resolve improper instances of medical record numbers within clients' Electronic Medical Records (EMR)/Master Patient Index (eMPI) as per HIPAA, ensuring information confidentiality, systematic record keeping, and accurate billing
- Document eMPI remediation activity in e4 while strictly adhering to production/quality guidelines set forth by e4/clients
- Engage Project Manager to investigate patterns of issues to accurate root cause identification
- Render expertise as HIM department functional support for managing all activities associated with prep, scan, and QC
- Maximized the performance and productivity of the team by providing support with onboarding and case review.
GR/CFC Program Manager
MHMR Of Tarrant County
05.2022 - 09.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to theteam.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
EXECUTIVE ASSISTANT & ACCOUNT MANAGER
GALCAN ELECTRIC & GENERAL CONTRACTING
10.2018 - 11.2020
- Contributed to organizational revenue maximization by pursuing and securing new sales opportunities
- Ensured utmost client satisfaction by effectively addressing client complaints and by providing high-quality service experience
- Ensured project success by collecting and analyzing data as well as systematically scheduling jobs to field workers as per individual skillset of each worker
- Managed and maintained all documentation; also, filed permits with City of New Orleans
- Sustained optimum staffing levels to sustain productivity and played vital role in onboarding new employees
- Leveraged QuickBooks to process payroll, accept and reconcile payments, and make payments to vendors
- Recruited employees by creating job descriptions tailored to the company's needs
- Rendered expertise in designing and developing proposals
- Maximized organizational revenue generation through improved customer retention
- Proved instrumental in conducting negotiations and winning contracts for the company.
INTRAMURALS DIRECTOR & HEAD WOMEN
SOUTHERN UNIVERSITY OF NEW ORLEANS, VOLLEYBALL COACH
08.2010 - 06.2015
- Maintained all facilities, established and managed program budgets, coordinated game and tournament schedules, and devised communication strategy for leagues/teams to generate participation
- Ensured availability of optimum training facilities by recruiting, developing, and leading extended coaching staff
- Identified and recruited highly talented student athletes by offering various incentives
- Instructed intramural individuals/groups in sports rules, game strategies, and performance principles
- Planned and directed physical conditioning programs for athletes to achieve maximum performance; also, organized training camps, skill-improvement courses and clinics, and pre-season try-outs
- Scouted and analyzed opponents and accordingly designed game plans to ensure success
- Recruited volunteers and officials from the student body and formulated policies, rules, and regulations for participants as well as volunteers
- Assured availability of funds by planning and leading fundraising activities
- Received recognition as the “Coach of the Year 2015” for demonstrating exemplary coaching performance
- Achieved commendation for producing SUNO's 1st All-American 2015
- Won numerous MVP awards and All-Conference Accolades.
PROGRAM MANAGER
GOODWILL INDUSTRIES OF FORT WORTH CORPORATE OFFICE
09.2015 - 04.2018
- Tracked program requirements and ensured conformance of program standards as well as accomplishment of goals to CARF standard
- Networked with VRS Counselors and Texas Workforce Commission to secure referral for WAT training sites and maximize program enrolment
- Trained and mentored new WAT staff on program requirements and goals
- Reviewed IAPs and of-the-month reports of all trainers for completion according to the organizational and TWC/VRS standards
- Prepared and submitted IAP for each participant to TWC/VRS Counselor and scheduled monthly staff meetings to review IAP with all parties
- Enabled WAT staff and WAT/PSAT customers to conform to established program methods, policies, and procedures
- Supported clients with securing employment after completion of training program
- Completed all administrative work to recruit and retain clients
- Designed and developed training curriculum and taught PSAT weekly class
- Enabled the organization to secure five-year CARF accreditation on first attempt
- Achieved the monthly billing goal of $10K and satiated all documentary requirements.
Education
Master's Degree - Counseling
Concordia University Irvine
Irvine, CA05.2021
Bachelor's Degree - Interpersonal and Organizational Communication
California State University - Long Beach
Long Beach, CA12.2009
Associate - African Studies
California State University - Long Beach
Long Beach, CA12.2009
OSHA 10 | Employment Specialist | Supported Employment | Vocational Adjustment Trainer | Job Coach - undefined
Skills
- Team Leadership & Mentoring
- Administrative work
- Recruitment & Selection
- Scheduling & Planning
- Social Media Management
- Training & Development
- Interviewing
- Organizational & Time Management
- Applicant Tracking System
- Adaptable and Flexible
- HAZMAT Programs
- Program Leadership
- Critical Thinking
- Adobe Applications
- Budget Development
- Attention to Detail
- Managing Operations and Efficiency
- Youth Outreach
- Employee Scheduling
- Social Skills Instruction
- MS Office Applications
- Organizational Performance
- Scheduling and Coordinating
- Team Leadership
- Verbal and Written Communication
- Recruitment and Hiring
- Vendor Management
- Time Management
- Managing Program Activities
- Performance Monitoring
- Data Collection
- Team Meetings
- Community Outreach
- Public Speaking
Accomplishments
- Played Professionally overseas from 2010-2012
- Represented the U.S. A2 Team at the 2009 Olympics Volleyball.
- Built volleyball program from the ground up, with eight athletes and $10K yearly budget.
- Supervised team of (7) staff members.
- Oversaw the school's Volleyball program and Intramural's Program.
- Awarded "Coach of the Year" in 2014
- Produced SUNO's 1st AVCA All-American in 2013.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Elementary Special Education Teacher
S.H. Crowley Elementary
09.2022 - Current
GR/CFC Program Manager
MHMR Of Tarrant County
05.2022 - 09.2022
EMPI ANALYST
10.2021 - Current
EXECUTIVE ASSISTANT & ACCOUNT MANAGER
GALCAN ELECTRIC & GENERAL CONTRACTING
10.2018 - 11.2020
PROGRAM MANAGER
GOODWILL INDUSTRIES OF FORT WORTH CORPORATE OFFICE
09.2015 - 04.2018
INTRAMURALS DIRECTOR & HEAD WOMEN
SOUTHERN UNIVERSITY OF NEW ORLEANS, VOLLEYBALL COACH
08.2010 - 06.2015
Master's Degree - Counseling
Concordia University Irvine
Bachelor's Degree - Interpersonal and Organizational Communication
California State University - Long Beach
Associate - African Studies
California State University - Long Beach
OSHA 10 | Employment Specialist | Supported Employment | Vocational Adjustment Trainer | Job Coach - undefined
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