Naomi Webber
Lakewood,US
Summary
Results-oriented professional with expertise in MS Office and database administration, recognized for enhancing recruitment processes and leading high-performing teams. Proven track record of implementing efficient workflows that drive continuous improvement and operational excellence. Passionate about ongoing professional development to stay current with industry trends and best practices.
Overview
23
23
years of professional experience
Work History
Overnight Stocker
Safeway
11.2024 - Current
- Restocking Shelves: I ensured that products were neatly arranged on shelves and displays were fully stocked for the next day
- Inventory Management: Read and update inventory reports to track stock levels and product availability
- Quality Control: Checking for and reporting any damaged or expired merchandise to managers
- Organization: Retrieving items from the back storage area and organizing them on the sales floor
- Store Maintenance: Maintained the store's overall appearance by keeping aisles clear and ensuring products were in their correct locations
- Team Collaboration: Worked with a small team to complete tasks efficiently and effectively during night hours
FC Associate
Amazon Logistics
07.2023 - Current
- Address logistics issues to ensure seamless order processing and timely deliveries
- Enhance team performance by optimizing warehouse layout and conveyor systems
- Implement advanced scanning tech for accurate and efficient order preparation
- Develop solutions for package handling, improving logistics efficiency
- Maintain safety standards while boosting operational performance
- Foster team success by proactively addressing logistics challenges, upholding safety standards and ensuring high-quality fulfillment across diverse tasks
IHC Admin Assistant
Korean Women's Association
01.2023 - Current
Customer Service Specialist 2
Department of Social and Health Services/Developmental Disabilities Administration
05.2020 - 03.2023
- Conduct comprehensive caregiver orientations, ensuring seamless team integration and compliance
- Implement advanced screening techniques, enhancing caregiver quality and client satisfaction
- Streamline recruitment, reducing hiring time while maintaining a skilled team of over 90 caregivers
- Foster strong relationships with staff, improving communication and team productivity
- Manage onboarding processes, ensuring documentation accuracy and SEIU compliance
Wireless Store Manager
Cricket Wireless
01.2014 - 01.2020
- Led team to exceed sales targets, implemented customer retention strategies, and optimized store operations, resulting in substantial revenue growth
- Pioneered new sales techniques and customer service approaches, enhancing the overall shopping experience and boosting customer satisfaction rates
- Fostered a cohesive team environment, mentored staff on product knowledge, and streamlined communication processes for improved store efficiency
- Analyzed market trends and customer data to inform inventory decisions, leading to reduced overstock and increased product turnover rates
Front Desk/Client Services Specialist
H&R Block
01.2012 - 01.2013
Office Assistant/Work Study
Clover Park Technical College
01.2011 - 01.2012
Call Center Billing Specialist
Comcast
01.2009 - 01.2010
Office Manager/Wireless Sales
Indirect Cell Phone Company, McKinley Ave Pro Services
01.2004 - 01.2008
Office Manager
RHADD at Pierce County Juvenile Court
01.2002 - 01.2003
Education
Bachelor's Degree - Human Services/Focus in Children and Family Services
Southern New Hampshire University
12.2024
Associate of Applied Technology Degree - Business Support Services
Clover Park Technical College
12.2012
Office Assistant Certificate -
Bates Technical College
Computer Applications Certificate -
Bates Technical College
Skills
- Communication
- MS Office
- Team Leadership
- Empathy and Compassion
- Database Administration
- Recruitment Strategies
- Problem-Solving
- Spreadsheets
- Onboarding Processes
- Cultural Competency
- Payroll
- Creative Problem Solving
- Assessment and Evaluation
- Customer Service
- Logistics Management
- Intervention Strategies
- Office Management
- Time Management
- Case Management
- Bookkeeping
- Conflict Resolution
- Advocacy
- QuickBooks
- Training Development
- Collaboration and Teamwork
- Typing/Data Entry
- Crisis Intervention
- RQ4
- Research and Data Analysis
- ACD, CARE, BCCU, Provider One, and ACES
- Ethical Decision Making
- Outlook
- Program Planning and Implementation
- Knowledge of Child Development
- Resource Management
Timeline
Overnight Stocker
Safeway
11.2024 - Current
FC Associate
Amazon Logistics
07.2023 - Current
IHC Admin Assistant
Korean Women's Association
01.2023 - Current
Customer Service Specialist 2
Department of Social and Health Services/Developmental Disabilities Administration
05.2020 - 03.2023
Wireless Store Manager
Cricket Wireless
01.2014 - 01.2020
Front Desk/Client Services Specialist
H&R Block
01.2012 - 01.2013
Office Assistant/Work Study
Clover Park Technical College
01.2011 - 01.2012
Call Center Billing Specialist
Comcast
01.2009 - 01.2010
Office Manager/Wireless Sales
Indirect Cell Phone Company, McKinley Ave Pro Services
01.2004 - 01.2008
Office Manager
RHADD at Pierce County Juvenile Court
01.2002 - 01.2003
Bachelor's Degree - Human Services/Focus in Children and Family Services
Southern New Hampshire University
Associate of Applied Technology Degree - Business Support Services
Clover Park Technical College
Office Assistant Certificate -
Bates Technical College
Computer Applications Certificate -
Bates Technical College
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