Naomi Whittler
Morrow,GA
Summary
Dedicated and customer-focused professional with a strong background in providing exceptional service and problem-solving in fast-paced environments. Eager to leverage my experience in inventory management, logistics, and attention to detail in a new role. Skilled in handling shipments, maintaining accuracy, and supporting operational efficiency, I am committed to contributing to the smooth functioning of metering processes and ensuring high-quality service. Focused on maintaining a safe, organized, and efficient work environment while upholding company standards and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Duty Free Americas Inc.
Atlanta, GA
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Work with management on issue resolution, shortages, and product problems
Customer Service Specialist
Home Depot
Riverdale, GA
06.2023 - Current
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Responded to customer emails within 15 minuets or less with accurate product and service information.
- Performed data entry of customer orders into the company's order management system.
- Manage multiple task with changing priorities.
Assistant Manager
Zaxbys
Riverdale, GA
11.2022 - 03.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
Education
Some College (No Degree) -
Alabama State University
Montgomery, ALHigh School Diploma -
Martha Ellen Stilwell School For The Performing Arts
Jonesboro, GA05.2022
Skills
- Complaint Resolution
- Customer Retention
- Account Management
- Report Generation
- Customer Order Management
- Customer Relations
- Good Communication Skills
- Customer Relationship Management (CRM)
- Customer Service
- Lead Qualification
- Relationship Development
- Leads Prospecting
- Cold-Calling
- Processing Payments
- Computer Inventory
- Multitasking
Certification
- Certified Sales Development Representative, Course Careers - 2023
Education and Training
true,other,Montgomery, AL,other,Jonesboro, GA
Contact
Riverdale, GA 30274
Timeline
Sales Associate
Duty Free Americas Inc.
08.2024 - Current
Customer Service Specialist
Home Depot
06.2023 - Current
Assistant Manager
Zaxbys
11.2022 - 03.2023
Some College (No Degree) -
Alabama State University
High School Diploma -
Martha Ellen Stilwell School For The Performing Arts