Naomi Xavier
Staten Island,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Desirous Lashes
Elizabeth, NJ
11.2024 - Current
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Handled incoming calls and directed callers to appropriate department or employee.
- Handled confidential information with discretion and integrity.
- Assisted in the preparation of reports, presentations and correspondence.
- Assisted with set up for social events and food deliveries.
- Prioritized and organized tasks to efficiently accomplish service goals.
Occasional Babysitter
Family Members
Staten Island, NY
01.2024 - Current
- Ensured safety of children while under my care.
- Organized activities that stimulated physical and mental development.
- Provided snacks, meals, and drinks for the children.
- Helped with homework when requested by parents.
- Played games with the kids to help build social skills.
- Put the children down for naps or bedtime as needed.
- Demonstrated strong communication skills when interacting with both parents and children alike.
- Administered basic first aid if an injury occurred while I was caring for the kids.
File Organizer (internship)
All State Insurance Company
Queens, NY
01.2021 - 01.2024
- Organized existing files to ensure accurate storage of records.
- Categorized files according to established procedures and standards.
- Ensured that all files were properly labeled and stored securely.
- Reviewed files to check for complete and accurate information.
- Pulled files for staff, management and third-party requests.
Restaurant Hostess
Page Diner
Staten Island, NY
02.2023 - 01.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
Bachelor of Science - Business Economics
College of Staten Island of The City University of New York
Staten Island, NY05-2027
Skills
- Hard Worker
- Relationship Building
- Complex Problem-Solving
- Cash Handling
- Conflict Resolution
- Schedule Management
- Emergency Response
- Time Management
- Strong Work Ethic
- Follows Directions
- Honest Worker
- CPR certified
- Effective communication
- Attention to detail
- Document scanning
- Database administration
- File organization
- Critical thinking ability
- Customer relations
- Decision-making
- Event planning experience
- Calendar management proficiency
- Fluent in multiple languages
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Personal Assistant
Desirous Lashes
11.2024 - Current
Occasional Babysitter
Family Members
01.2024 - Current
Restaurant Hostess
Page Diner
02.2023 - 01.2024
File Organizer (internship)
All State Insurance Company
01.2021 - 01.2024
Bachelor of Science - Business Economics
College of Staten Island of The City University of New York
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