Naomi Zarate
Naperville,IL
Summary
Dynamic and friendly professional with a proven track record in customer service and teamwork, honed at Mulan International Film Festival and Bien Trucha. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional time management and problem-solving skills. Achievements include significantly minimizing wait times and elevating the customer experience through strategic planning and collaboration.
Overview
2
2
years of professional experience
Work History
Sales Associate
Mulan International Film Festival
07.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Head Hostess
Bien Trucha
03.2023 - 08.2024
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Education
Diploma -
Naperville North High School
Naperville, IL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Friendly
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Mulan International Film Festival
07.2024 - Current
Head Hostess
Bien Trucha
03.2023 - 08.2024
Diploma -
Naperville North High School
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