Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naomi Zuñiga

Covina,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

BoxLunch
11.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.

Sales Associate

Ciselé
05.2023 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Barista

Boba Tea
03.2023 - 06.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Sales Associate

Gonz Decorations
10.2017 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.

Education

High School Diploma -

Bishop Amat Memorial High School
Puente, La

Azusa Pacific University

California Baptist University

Skills

  • Problem-solving abilities
  • Flexible time schedule
  • Persuasive Selling
  • Stockroom Organizing
  • Dining Area Maintenance
  • Store Opening and Closing
  • Time Management
  • Teamwork and Collaboration

Certification

California Food Handlers Card

Timeline

Sales Associate

BoxLunch
11.2023 - Current

Sales Associate

Ciselé
05.2023 - Current

Barista

Boba Tea
03.2023 - 06.2023

Sales Associate

Gonz Decorations
10.2017 - 12.2022

High School Diploma -

Bishop Amat Memorial High School

Azusa Pacific University

California Baptist University

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Naomi Zuñiga