Naomi Alison Munoz
Pasadena,CA
Summary
Outgoing professional in hospitality services known for high satisfaction marks and efficient task completion. Excels in communication, adaptability, and time management, ensuring smooth operations and superior guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Relations Coordinator
Huntington Hospital
Pasadena, California
02.2024 - Current
- Communicated clearly with guests to ensure understanding of procedures, providing helpful recommendations, and proper responses to particular queries.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper health procedures.
- Arranged for translators and other special services for guests.
- Predicted needs to ensure the utmost comfort for our patients.
Sales Associate
Aldi
02.2021 - 05.2023
- Retained customer satisfaction with helpful and professional knowledge of the store and product information.
- Organized racks and shelves to maintain store visual appeal and engage customers.
- Maintained goals related to sales, customer service and speed.
- Volunteered for extra shifts/staying late as needed to alleviate staffing shortages and task overflow.
Education
High School Diploma -
Alhambra High School
Alhambra, CA2018
No Degree - Medical
Pasadena City College
Pasadena, CASkills
- Proactive, motivated
- POS systems knowledge
- Retail merchandising experience
- Exceptional communication and customer service skills
- Strength in building customer relationships and maintaining guest relations
- Approachable
- Bilingual: English, Spanish
- Multi-tasking strength
- Initiative-taking
Certification
- Stephen Farris -Huntington hospital . . . . . . . . . . . . . . . . . . . . . . . . . . . . (626) 802-8007
- Michael Loera -Aldis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (818) 522-4976
- Allie Morales -Subway . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . (323) 428-0272
Timeline
Guest Relations Coordinator
Huntington Hospital
02.2024 - Current
Sales Associate
Aldi
02.2021 - 05.2023
High School Diploma -
Alhambra High School
No Degree - Medical
Pasadena City College
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