Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
4
4
years of professional experience
Work History
House Manager/ Ambassador
Lighthouse Personal Care Homes
03.2022 - Current
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of staff/patients by staying informed about their preferences, schedules, and priorities.
Enhanced staff satisfaction with facility management by addressing concerns promptly and efficiently.
Ensured security protocols and procedures were followed throughout the property, maintaining a safe environment for patients at all times.
Exceptional resident care through use of PAC skills, Dementia training and GEM classification
Knowledge proxy med training and medication administration
Skilled in use of Google services (Google Docs, Google Drive, Excel)
Associate
Ulta Beauty Inc.
08.2021 - 02.2022
Developed and implemented strategies to increase customer satisfaction and engagement.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Gained knowledge in products for high end beauty lines
Education
CNA - Nursing Assistant
CNA Nursing School
135-1 Professional Court #4
05-2023
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Attention to detail
End-of-life care
Timeline
House Manager/ Ambassador
Lighthouse Personal Care Homes
03.2022 - Current
Associate
Ulta Beauty Inc.
08.2021 - 02.2022
CNA - Nursing Assistant
CNA Nursing School
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