Naomie Barrett
Murrieta,California
Summary
Proven track record in enhancing client satisfaction and reducing document errors as a Certified Loan Signing Agent. Skilled in Various customer service and administrative tasks. Excelled in coordinating with professionals and adhering to ethical standards, significantly contributing to smooth transaction processes.
Overview
15
15
years of professional experience
Work History
Certified Loan Signing Agent
Elite Signature Services
03.2015 - 01.2024
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
Administrative Assistant
Foundation Escrow
08.2015 - 09.2016
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Escrow Assistant/Administrative Assistant
New Venture Escrow
01.2013 - 02.2014
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Completed all banking in a timely manner
Administrative Assistant
Harris Engineering
03.2009 - 02.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Santiago High School
Corona, CAMt. San Jacinto College
Menifee, CASkills
- Excellent customer service
- Notary Public Certification
- Strong Communication Skills
Timeline
Administrative Assistant
Foundation Escrow
08.2015 - 09.2016
Certified Loan Signing Agent
Elite Signature Services
03.2015 - 01.2024
Escrow Assistant/Administrative Assistant
New Venture Escrow
01.2013 - 02.2014
Administrative Assistant
Harris Engineering
03.2009 - 02.2011
High School Diploma -
Santiago High School
Mt. San Jacinto College
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