Naomie Joly
Hollywood,FL
Summary
Im am Currently in school to become a Radiologic Technologist and currently set to Graduate December 2024. I am well-versed in producing accurate diagnostic images while comforting patients. Demonstrating initiative and open to learning ways to perfect what i have been taught and strengthening relationships with patients and staff.
Overview
8
8
years of professional experience
Work History
Radiologic Technologist Intern
Memorial West Hospital
08.2024 - Current
- Operated radiologic equipment to produce diagnostic images and films.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Improved patient comfort by providing clear explanations and answering questions before and during radiological procedures.
- Consistently met high standards of image quality for diagnostic purposes while minimizing retake rates due to technical errors or poor positioning skills.
Customer Service Staff/Store Cashier
Publix Supermarket Customer Service
02.2018 - Current
- Im currently still an employee as a Customer Service Staff and Cashier there to help customers with Money order services, Western Union and Purchases and refunds or any other assistance that a customer would need help with.
Client Service Coordinator
Banfield Pet Hospital
11.2023 - 08.2024
- Maintained accurate record-keeping with proactive attention to client information updates.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
Customer Service Email Agent/Customer Service Phone Agent
Chewy.com
05.2021 - 11.2023
- I work from Monday -Friday 7 to 3:30pm and my job is to respond to emails that customers send regarding their orders as far as refunds/ partial credit, replacements, and tracking and automatic shipments order.
Smoothie Maker/Customer Service Staff/Cashier Helper
Tropical Smoothie Cafe
03.2017 - 02.2020
- My tasks there at Tropical Smoothie Cafe was to prep food and fruits that the team would need for the day and for the next day, unload the truck when we had deliveries from sysco. Also would be a Cashier help take the orders and make the smoothies that the customers would request at the time of sale.
Education
Associate of Science - Radiologic Technology
Keiser University
Ft. Lauderdale12.2024
Broward College
01.2019
Hollywood Hills High School
06.2017
Skills
- Patient Safety
- Portable Radiography
- Patient Care
- Orthopedic Imaging
- X-rays
- Fluoroscopic Procedures
- Excellent front desk service and staff assistance
- Problem solving, Decision making, Energetic Work Attitude Strong Organizational Skills
- Dreamweaver certified
Volunteer Experience
- SUSANA WESLEY, 06/01/14, 06/01/16, NURSING HOME HELPER, 500+
- KINDAH FOUNDATION, 06/01/16, 08/01/16, VENDOR COORDINATOR, 110
Languages
Creole
Native or Bilingual
Timeline
Radiologic Technologist Intern
Memorial West Hospital
08.2024 - Current
Client Service Coordinator
Banfield Pet Hospital
11.2023 - 08.2024
Customer Service Email Agent/Customer Service Phone Agent
Chewy.com
05.2021 - 11.2023
Customer Service Staff/Store Cashier
Publix Supermarket Customer Service
02.2018 - Current
Smoothie Maker/Customer Service Staff/Cashier Helper
Tropical Smoothie Cafe
03.2017 - 02.2020
Associate of Science - Radiologic Technology
Keiser University
Broward College
Hollywood Hills High School
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