Naomie McCord
Ocala
Summary
Dependable and organized worker with outstanding time management skills. I am very detail-oriented and a self-starter.
Hardworking and enthusiastic Leader trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Catering Staff Member
Mojo's Catering
05.2024 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Supported successful events by setting up venue spaces according to client specifications.
- Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
- Achieved safe food handling practices by following all necessary guidelines and procedures.
- Oversaw catering orders to verify accuracy and completeness.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Machine Operator
Signature Brands
08.2021 - 04.2024
- Team Leader, responsible for safe and efficient machine operation and production.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Food Service Worker
Marion County School Board Nutrition
08.2019 - 08.2021
- Highly organized to ensure timely preparation and delivery of school lunches for over 400 students. Knowledgeable of proper sanitation and preparation of food products. Dependable worker with no attendance or discipline issues.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Customer Service Representative
AMSCOT
03.2014 - 02.2019
- Responsible and accountable manager of financial services. Able to multi-task with minimal errors and consistently balanced ledger.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved resolution time with effective problem-solving for customer complaints.
Education
GED -
Clovis Community College
Clovis, NMSkills
- Highly Organized and Responsible
- Time Manager
- Detail-oriented
- Quick Learner to new process
- Accurate Accountability
- Highly Dependable with few to no call outs or sickness
- Flexible
- Determined and Driven for excellence
- Pride in work
- Basic accounting
- Interpersonal relations
- Quality assurance
Timeline
Catering Staff Member
Mojo's Catering
05.2024 - Current
Machine Operator
Signature Brands
08.2021 - 04.2024
Food Service Worker
Marion County School Board Nutrition
08.2019 - 08.2021
Customer Service Representative
AMSCOT
03.2014 - 02.2019
GED -
Clovis Community College
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