Naomie Ruiz
Orlando
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
13
13
years of professional experience
Work History
BAKER
NAOMIE'S CAKES
10.2019 - 07.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Customized cake designs according to customer requests, increasing satisfaction and repeat business.
- Built a loyal customer base through targeted marketing efforts, including social media promotion and local advertising campaigns.
Temp Food Service Worker
Top Talent Staffing
01.2012 - 02.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
- Conducted daily equipment checks to ensure operational efficiency.
- Cleaned and organized kitchen, dining and service areas.
Education
No Degree - Pastry Baker
Brenda's Cake's
Orlando, FL12-2019
Associate's - Cosmetology
Beauty Schools of America
Homestead, FL01-2012
Skills
- Bilingual
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Adaptive and creative
- Task prioritization
- Self motivation
- Interpersonal skills
- Goal setting
- Professionalism
- Continuous improvement
- Problem-solving aptitude
Languages
Spanish
Full Professional
Timeline
BAKER
NAOMIE'S CAKES
10.2019 - 07.2024
Temp Food Service Worker
Top Talent Staffing
01.2012 - 02.2018
No Degree - Pastry Baker
Brenda's Cake's
Associate's - Cosmetology
Beauty Schools of America
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