Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Store Trainer position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Cash Office and Cashier
Whole Foods Market
09.2008 - Current
Ensuring that all store’s accounting transactions are complete and error free
Verify the daily income documentation and assure that it is processed as per the procedures
Report to the cashier’s ledger any incorrect action taken or if any of the procedures not followed by the cashiers
Verify the daily income actual cash, checks
Debit, credit gift cards and post it to the cash office software
Report any variances to the store manager and record them in the logbook as well
Transmit all the data entered to the system to the main office on daily basis
Verify if the petty cash procedures in accordance with the company policy
Processing petty cash dockets according to the compliance of the company standards
Provide excellent customer service by addressing the needs of customers in a timely fashion.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Developed effective training plans based on department needs and objectives.
Culture Champion.
Wrote training manual for Whole Foods employees for the Front End positions according to strict company guidelines and Whole Foods protocols.
Education
Associate of Arts: Hospitality Administration/Management -
Miami Dade College
05.2019
High School Diploma -
William H Turner Technical Art High School
06.2007
Skills
General computer skills of Microsoft Office and software application
Strong communication skills and willingness to work as part of a team
Product knowledge
Goal setting and forecasting
Written and verbal communication
Self-motivation, driven and solutions oriented
Organization
Attention to Detail
Active Listening Skills
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
Building Customer Loyalty
Ability to follow directions and procedures with effective time management
Bilingual English and Haitian Creole
Data Organization
Strategic Planning
Online Training Experience
Training Method Development
Attention to Detail
Learning Styles
Organizational Skills
Materials Preparation
Timeline
Cash Office and Cashier
Whole Foods Market
09.2008 - Current
Associate of Arts: Hospitality Administration/Management -