Naomi Greaves
Summary
Well-qualified HR professional with a proven track record of improving operations and solving problems. Exceptional problem-solving, communication, and interpersonal skills. Strong background in people operations, payroll and accounting, total rewards, facilities management, benefits administration, on-boarding, off-boarding, HRIS systems, and leave management. Ability to build lasting relationships with key decision makers and team members, consistently contributing to achieving company goals. Prepared to take on new professional challenges and make a significant impact.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist
Striim, Inc.
08.2022 - Current
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Managed 200+ employee (FTE, contractors, and interns) profiles and information on Sapling HRIS and managed all HR systems as an administrator and IT support
- Spearheaded a total rewards campaign for 200+ employees in the US, India and UK via Pave compensation tool to maintain and benchmark comp data to strategically align with the industry
- Processed semi-monthly payroll in TriNet, including certified payroll, and maintained employee time and attendance records including edits and corrections
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Interviewed mid-senior level candidates for sales and technical positions
- Maintained and created organizational spreadsheet reports for attrition, compensation and new hire data for managers and executives
- Wrote and distributed the monthly newsletter that effectively communicated previous month's highlights, upcoming company events and announcements, and celebrated important employee milestones
People Operations Generalist
Amplitude, Inc.
09.2020 - 10.2021
- Organized and maintained confidential ~1000 employee files for past and current U.S and non-U.S employees in Dropbox
- Conducted all NAMER (U.S & Canada) terminations for 30 teams and six departments, including: preparing separation agreements, benefits termination, COBRA administration, exit surveys and exit interviews
- Onboarded 50 new hires monthly, including: E-Verify, I-9 verification, benefits enrollment
- Managed and analyzed compensation spreadsheets for bi-annual performance review cycles for all global employees
- Administered CultureAmp surveys to collect quantitative data to identify opportunities of improvement related to employee attrition and experience
- Coordinated compensation and leave compliance procedures for 20 relocating employees during the remote work environment to Seattle, WA, Austin, TX, New York, NY, Vancouver, BC, Australia and France
- Worked cross-functionally with Payroll, IT, Finance and business partners to improve HR policies and complete data reporting
- Captured a net-zero benefits renewal for 2021 for 200% headcount from 2020
Office Manager
Amplitude, Inc.
12.2019 - 03.2021
- Led a remote New York office culture for 25 satellite employees in the sales organization
- Implemented an innovative food and beverage program for daily lunches while reducing employer spend by 50% from the previous fiscal year
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated local off-boarding processes, including: badge termination, desk clean up, system deactivation
- Optimized office space utilization, leading to more efficient and productive work environment.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Provided IT support to employees, including: password recovery, computer problems, Zoom bug fixes, WiFi connectivity remediation, audio setup, etc
Office Coordinator
Optimizely, Inc.
05.2017 - 11.2019
- Worked on the Real Estate and Workplace Operations team to ensure, create and maintain a comfortable and inviting workplace atmosphere for 75 employees in the New York and Austin office locations
- Oversaw daily operations such as: greeting visitors, catered lunch program, calendar and vendor management, supply inventory audits and solving work-related emergencies
- Initiated new construction projects for new co-working offices and lactation facilities in accordance with local laws and guidelines
- Collaborated in weekly budget meetings with accounts payable and senior leadership to prepare office invoices and financial statements
Education
B.A. - Spanish and Latin American Studies
Kean University
Union, New JerseySkills
- HRIS systems
- Compensation and total rewards
- Employee onboarding and off-boarding
- Benefits administration
- Leave management
- HR policies implementation
- Employee file management
- Compliance reporting
- HR metrics analysis
- Project management
Systems & Tools
- Namely HRIS & Payroll
- TriNet
- CultureAmp
- Google Suite
- Office 365
- Zendesk
- Concur
- Expensify
- Navan
- TravelBank
- Zoom
- DocuSign
- Navia Benefits Solutions
- Sequoia HRX
- Pave
- Sapling
- Atlassian/JIRA
- Box & Dropbox
- Infosec
- Greenhouse
- Hubspot
Professional Certifications
SHRM-CP
Languages
Spanish
Full Professional
Timeline
Human Resources Generalist
Striim, Inc.
08.2022 - Current
People Operations Generalist
Amplitude, Inc.
09.2020 - 10.2021
Office Manager
Amplitude, Inc.
12.2019 - 03.2021
Office Coordinator
Optimizely, Inc.
05.2017 - 11.2019
B.A. - Spanish and Latin American Studies
Kean University
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