Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

NAOMII BURNSIDE

North Las Vegas,NV

Summary

Overall, a proven leader and effective communicator, adept at fostering community and driving sales, as demonstrated at Vector Marketing Company. Skilled in multitasking and customer service, I excel in high-pressure environments, significantly enhancing customer satisfaction and engagement. My approach combines analytical prowess with a friendly attitude, ensuring both team harmony and superior service delivery.

- Experienced FOH team member with a background in fast-paced, high-volume restaurants. Strength lies in customer service skills and ability to handle multiple tasks simultaneously. Demonstrated success in fostering strong team environment and improving overall dining experience for customers. Proven capability of taking initiative, problem-solving, and maintaining upbeat attitude under pressure.

Overview

5
5
years of professional experience

Work History

Youth Leader

KPM Ministries
North Las Vegas
01.2020 - Current
  • Design fun, healthy group activities for children.
  • Develops and plans a church youth mentoring program.
  • Coordinate fun group outings, sports, and lock-in events for youth.
  • Source of communication for youth in crisis, and offered resources.
  • Work closely with the church pastor and leaders to design a youth mission.
  • Designed and led outdoor adventure trips, emphasizing teamwork, problem-solving, and resilience.
  • Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.

Team Member

Chick Fill A
North Las Vegas, NV
09.2024 - 12.2024

Hardworking, detail-oriented, servant-hearted, and service-driven food service professional. Consistently maintained a positive attitude within fast-paced and high-stress environments. Adept in the use of various POS systems to take customer orders and execute customer transactions.

  • Greeted customers in a friendly and professional manner.
  • Operated and filled in several positions to ensure restaurant efficiency
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Handled money.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Monitored temperatures of prepared food and cold-storage areas.

Customer Sales Representative

Vector Marketing Company
Las Vegas, NV
06.2024 - 09.2024

Engaged in sales as a representative for Vector Marketing, focusing on promoting and selling products to potential customers. The role involves building relationships and understanding customer needs to effectively meet their requirements. This experience has honed my abilities in effective communication and customer engagement, leading to successful sales outcomes.

  • Demonstrated strong sales skills by effectively promoting products to customers.
  • Developed customer relationships that facilitated increased sales opportunities.
  • Utilized excellent customer service skills to address client inquiries and concerns.
  • Developed key customer relationships to increase sales.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Organized client visits, presentations, and product demos.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Operated register, handled cash and processed credit card transactions.

Education

High School Diploma -

Cheyenne High School
North Las Vegas
05-2024

Skills

  • Ability to Multitask
  • Communication Skills
  • Friendly and Outgoing Attitude
  • Excellent Customer Service Skills
  • Strong Organizational Skills
  • Advanced Computer System Skills
  • Analytical Skills
  • Community service
  • Conflict resolution
  • Cash drawer balancing
  • Cash handling
  • Drawer balancing
  • Sales techniques mastery
  • Point-of-sale system operation
  • Money handling
  • Sales expertise
  • Upselling techniques
  • Cleanliness
  • Order taking
  • Allergy awareness
  • Greeting guests
  • Promoting specials

Hobbies and Interests

  • Singing
  • Traveling
  • Content creation
  • Cosmetology
  • Experience in professional photography and media

Timeline

Team Member

Chick Fill A
09.2024 - 12.2024

Customer Sales Representative

Vector Marketing Company
06.2024 - 09.2024

Youth Leader

KPM Ministries
01.2020 - Current

High School Diploma -

Cheyenne High School
NAOMII BURNSIDE