Naomi Justine Contreras

• Oversee personal and professional calendars and coordinate appointments for future events.
• Maintain appropriate filing of personal and professional documentation.
• Improve time management of the executive through effective prioritization and organization of tasks.
• Respond to emails and other correspondence to facilitate communication and enhance business processes.
• Coordinate events and functions with attention to detail ensuring successful execution.

Reference: Renee Welch, Business Owner, (310) 422-3050

• Welcomed every patient while addressing their individual needs to ensure patient satisfaction.
• Created/Maintained Patient Accounts on CareConnect: Scheduling, Physician Messaging, Rx Requests etc.
• Managed high call volumes.
• Managed sensitive patient information with strict adherence to HIPAA.
• Knowledgeable in all general medical information; i.e. preoperative requirements and procedure details.
• Trained to watch and identify any symptoms in patients, which may require emergency services.

Reference: Ariell Petenzi, Supervisor, (818) 624-0753

• Welcomed and engaged with customers, offered assistance with any potential question or concern upon their arrival.
• Operated register for cash, check, and credit card transactions with an accurate balance at all times.
• Managed high call volumes.
• Ensured customer satisfaction with product knowledge and location. Discovered new needs of the customer, while also making another sell.
• Memorized every PLU of every product charged by weight, which allowed me to efficiently complete transactions in a timely manner.

Reference: Monica Cdebaca, Supervisor, (310) 661-1411

• Customer Service, Cashier, General Maintenance, Food Preparation, Phone Orders

• Warmly welcomed customers upon approaching counter and placing orders.
• Provided expert product knowledge to assist customers in making purchases.
• Managed high volumes of incoming calls.
• Efficiently operated cash register for cash, check, and credit card transactions.

• Customer Service, Cashier, General Maintenance, Food Preparation, Place/Handle Orders