Naomi R Tardio

• Protected patients from infection by setting up and managing sterile operating fields.
• Paid close attention to operating procedures for adherence to established surgical techniques.
• Provided preoperative and postoperative education to patients and families to manage recovery.
• Monitored patient vital signs, reporting changes to surgeon for further investigation.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.

• Preparing rooms every morning for procedures
• Rooming Patients
• Updating and filling Patient's medical history
• Recording PT's vital signs
• Explaining procedures to the PT
• Assisting the physician during hair transplant surgery
• Trimming hair grafts 400/500 grafts hourly
• Prepping PT for hair implantation
• Pulling grafts during FUE procedures
• Implanting grafts 400/450 hourly
• Explaining PT post-operative instructions
• Cleaning rooms after procedures
• Translating / Interpreting for Spanish speakers to the Company's Doctor / Counselor
• Traveling to different Bosley offices to help when need it
• Providing training to MA's
• Coordinating daily organization for procedures

•Prepared rooms every morning for procedures

•Welcomed Patients to the office / OR

•Updated and filled out Patient's medical history

•Recorded PT's vital signs

•Explained procedures to the PT step by step

•Assisted the physician during the different hair transplant surgery / PRP treatments

•Trimmed / implanted hair grafts 400/500 grafts hourly

•Prepping PT for hair implantation

•Pulled grafts during FUE procedures

•Explained PT post-operative instructions

•Cleaned rooms after procedures

•Translated/ Interpreted for spanish speakers to the Company's Doctor / Counselor

•Assessed / Evaluated futures Coolsculpting customer

•Explained the process of coolsculpting to the customer

•Performed Coolsculpting treatments

•Prepared rooms every morning for procedures
•Welcomed Patients to the office / OR
•Updated and filled out Patient's medical history
•Recorded PT's vital signs.
•Explained procedures to the PT step by step
•Assisted the different physicians during hair transplant surgery.
•Trimmed and placed hair grafts 400/500 grafts hourly
•Prepped PT for hair implantation
•Pulled grafts during FUE procedures
•Explained PT post-operative instructions
•Cleaned rooms after procedures
•Translated / Interpreted for spanish speakers to the Company's Doctor /
Counselor

• Built connections with the customer where they feel they are being listen and understand

• Delivered high level of assistance by listening and understanding customer's needs

• Answered questions about products, prices and loans (if required)

• Localized products available in stock and checking on system for new arrivals for the customer's satisfaction.

• Showed customers the different products, options, their different features by understanding buyer's requirements and interests, matching these ones to various models

• Showed car's different features, took customers to tests drives

• Tracked stock using company inventory management software

• Explained warranties and services

• Negotiated prices

• Educated customers on promotions to enhance sales

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

• Closed a high number of sales

• Completed sales or purchase contracts, explained provisions and offering warranties, services, and financing

• Collected payments

• Delivered the car (if need it)

• Engaged with customers to effectively build rapport and lasting relationships

• Completed orders through the company's system and organizing the product delivery to meet customer timetables

• Worked on getting updated constantly with the new products and features available in the market

• Joined numerous of educational Hyundai’s customer service training, Trained and improved customer service skills through the company processes, product knowledge and selling techniques

• Greeted customers

• Built connections with the customer where they feel they are being listen and understand

• Delivered high level of assistance by listening and understanding customer's needs

• Delivered high level of assistance by locating products and checking store system for merchandise at other sites

• Worked with sales team to collaboratively reach targets, and consistently assisting to team meetings

• Solved customer challenges and problems

• Prepared customer by explaining first and monthly payments to avoid futures problems due to poor communication in between sales associate – customer

• Helped to improve team revenue totals by bringing in over big numbers in sales

• Acquired new customers by advertising products door by door, generating more revenue

• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases

• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs

• Closed high numbers of sales, including preparing contracts and processing order forms

• Trained and developed sales techniques, product knowledge, customer service and maintained customer satisfaction while handling product returns quickly and professionally

• Educated customers on promotions to enhance sales and recommended specific products and specials, aligning with individual needs, requirements and specifications

• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance