Naomi Stroud
Campbellsburg,KY
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
8
8
years of professional experience
Work History
Secretary
chuck's Lock Shop
Carrollton, KY
11.2019 - Current
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Managed multiple calendars and contacts using computer software.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Production Worker
Arvin Sango
Madison, IN
03.2022 - 10.2023
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
- Organized storage areas for efficient retrieval of items when needed.
- Communicated with team members regarding tasks assigned during shift.
- Adhered strictly to established guidelines and procedures while performing duties.
- Kept operations area neat and orderly to minimize obstacles.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Monitored production line, watching for pile-ups or jams.
- Met or exceeded target for on-time customer shipments.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Measured and graded batches of raw materials to feed into production machinery.
Deputy Jailer
Carroll County Detention Center
CARROLLTON, KY
06.2015 - 02.2020
- Maintain the safety and security of the staff, inmates, and facility.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Composed, edited and typed complex memos and reports with job-related software.
- Drove customer feedback to deliver information to management for corrective action.
Education
General
Eaglecrest High School
Centennial, CO05.2006
Skills
- Office Administration
- Calendar Management
- Database Management
- Payroll Administration
- Letter Writing
- Supply Ordering
- Customer Service
- Meeting Coordination
- Appointment Scheduling
- Sales Support
- Supply Restocking
- Mail Distribution
- Organization
- Preparing Contracts
- Data Verification
- Schedule Management
- File Management
- Accounts Payable
- Confidentiality Understanding
- Vendor Relations Skills
- Quickbooks
- Filing Experience
- Payment Posting
- Inventory Purchasing
- Office Staff Leadership
- Prioritization and Time Management
- Complex Problem-Solving
- Verbal and Written Communication
- Accounts Receivable and Payable
- Developing Presentations
- Meeting Support
- Business Correspondence
- Report Writing
- Multi-Line Phone Systems
References
References available upon request.
Timeline
Production Worker
Arvin Sango
03.2022 - 10.2023
Secretary
chuck's Lock Shop
11.2019 - Current
Deputy Jailer
Carroll County Detention Center
06.2015 - 02.2020
General
Eaglecrest High School
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