Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naomy Negron

Yonkers,NY

Summary

Reliable and detail-focused, Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

GSM Club

Phone company
07.2024 - 09.2024
  • Diagnosed and repaired hardware and software issues on a wide range of cell phone models
  • Optimized workflow by implementing an organized system for receiving devices needing repairs

Retail Associate

Click
02.2024 - 06.2024
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
  • Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
  • Handled customer complaints or concerns promptly and effectively, striving for complete satisfaction

Optometry Receptionist

Dr Aliya
01.2023 - 02.2024

As an optometrist receptionist, I warmly greet patients as they arrive, making them feel comfortable and welcome. I handle scheduling appointments efficiently, both in person and over the phone, using practice management software to find convenient times for patients while keeping the office schedule organized. Answering the phone is a key part of my rolé is to assist callers with inquiries about services, insurance, and appointments, ensuring their needs are addressed promptly and professionally. My focus is on delivering excellent customer service while keeping the practice running smoothly.

Education

Bachelor of Science - Human Services

Bronx Community College
Bronx, NY
05-2026

High school diploma -

Morris Academy For Collaborative Studies
Bronx, NY
06.2023

Skills

  • Cash Handling
  • Customer service
  • Retail sales
  • Computer skills
  • Front Desk
  • Retail Management
  • Merchandising
  • Phone Etiquette

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

GSM Club

Phone company
07.2024 - 09.2024

Retail Associate

Click
02.2024 - 06.2024

Optometry Receptionist

Dr Aliya
01.2023 - 02.2024

High school diploma -

Morris Academy For Collaborative Studies

Bachelor of Science - Human Services

Bronx Community College
Naomy Negron