Reliable and detail-focused, Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
As an optometrist receptionist, I warmly greet patients as they arrive, making them feel comfortable and welcome. I handle scheduling appointments efficiently, both in person and over the phone, using practice management software to find convenient times for patients while keeping the office schedule organized. Answering the phone is a key part of my rolé is to assist callers with inquiries about services, insurance, and appointments, ensuring their needs are addressed promptly and professionally. My focus is on delivering excellent customer service while keeping the practice running smoothly.