Naomy Ortiz
DeKalb,IL
Summary
Dedicated and skilled Phlebotomist with over one year of experience providing high-quality patient care in inpatient and outpatient settings. Proficient in venipuncture, venous blood gases, EKG administration, specimen processing, and Epic EMR documentation. Experienced in responding to hospital codes, maintaining HIPAA compliance, and managing independent overnight shifts with accuracy and efficiency. Known for strong communication skills, attention to detail, and the ability to calm and support patients of all ages, including newborns and geriatric patients. Committed to delivering compassionate, reliable, and safe care while collaborating effectively with healthcare teams in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Sherman Hospital
Elgin, Illinois
09.2024 - Current
- Over one year of experience as a third-shift phlebotomist, working primarily in inpatient care, with additional outpatient experience.
- Skilled in performing venipunctures on patients of all ages, including newborns, and experienced with specialized procedures such as venous blood gases.
- Respond to hospital codes to provide rapid and accurate laboratory support during emergencies.
- Proficient in specimen processing, preparing and sending out reference lab specimens, and registering specimens received from outside facilities.
- Strong communication skills with patients, families, and healthcare teams, ensuring comfort, trust, and accurate information exchange.
- Familiar and comfortable with Epic electronic medical records (EMR), and highly experienced with technology, ensuring accurate documentation and efficient workflow.
- Trained in performing EKGs, supporting cardiac diagnostics, alongside laboratory services.
- Experienced in working independently on overnight shifts, managing responsibilities with minimal supervision, while maintaining accuracy and efficiency.
- Maintain strict adherence to infection control, patient identification, and safety protocols to ensure accuracy and prevent errors.
- Provide compassionate care, calming anxious patients (including pediatric and geriatric populations), to ensure successful specimen collection.
- Collaborate effectively with nurses, physicians, and laboratory staff to meet time-sensitive diagnostic needs.
- Demonstrated ability to handle high-volume workloads while maintaining precision and professionalism.
- Recognized for reliability, adaptability, and a strong work ethic in a fast-paced hospital environment.
- Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality in all interactions and documentation.
Phlebotomy Intern
Saint Josephs Hospital
Elgin, Illinois
07.2024 - 09.2024
- Performed venipunctures and capillary collections (heel sticks, finger sticks, venous blood gases) on patients of all ages, including newborns and geriatric patients.
- Applied aseptic technique, infection control, and universal precautions to ensure patient and staff safety.
- Verified patient identification and requisition forms, reducing labeling and documentation errors.
- Collected, processed, and transported high-volume blood and fluid specimens, including time-sensitive tests such as therapeutic drug levels.
- Accurately entered patient, specimen, and billing data into Epic EMR and laboratory information systems.
- Assisted physicians, nurses, and lab staff during emergency codes by providing rapid specimen collection and processing.
- Provided compassionate patient care by explaining procedures, easing anxiety, and offering pre- and post-test instructions.
- Assisted in training and mentoring phlebotomy students and new staff on specimen collection and safety procedures.
- Maintained equipment and supplies, restocked work areas, and disposed of biohazard materials in compliance with OSHA and hospital standards.
- Recognized for reliability, attention to detail, and professionalism in a fast-paced clinical environment.
Daycare Assistant
Burbujas Day Care
DeKalb, Illinois
03.2021 - 06.2024
- Provided a safe, nurturing environment for children of varying ages, ensuring compliance with licensing guidelines and organizational safety standards.
- Supervised indoor and outdoor activities, promoting safety, social skills, and positive peer interactions.
- Assisted with daily routines, including dressing, diapering, potty training, and meal preparation.
- Planned and implemented age-appropriate educational and recreational activities, such as reading, arts, crafts, and games.
- Supported children’s emotional and social development by modeling positive behavior, offering guidance, and encouraging confidence.
- Monitored individual needs to promote each child’s physical, emotional, and developmental well-being.
- Communicated effectively with parents regarding daily activities, progress, and behavioral updates.
- Maintained accurate records of attendance, meals, nap times, diaper changes, and medications.
- Ensured a clean and hygienic environment by sanitizing toys, play equipment, and classroom surfaces.
- Collaborated with colleagues to support smooth classroom operations and implement emergency procedures.
- Provided inclusive care for children with special needs, adapting activities and support as necessary.
Education
High School Diploma -
Dekalb High School
Dekalb12-2024
Phlebotomy Certification - Phlebotomy Technician
Kishwaukee College
Malta, IL09-2024
Skills
- Venipuncture & Capillary Collection (heel sticks, finger sticks, venous blood gases)
- Specimen Processing, Reference Send-Outs & Lab Documentation
- Epic Electronic Medical Records (EMR) & Technology Proficiency
- EKG Administration & Basic Diagnostic Testing
- HIPAA Compliance, Patient Privacy & Confidentiality
- Infection Control, Safety Protocols & Emergency Code Response
- Independent Overnight Shift Management
- Strong Patient, Parent & Team Communication
- Child Supervision, Daily Routines & Special Needs Support
- Educational & Recreational Activity Planning
- Recordkeeping, Documentation & Administrative Accuracy
- Collaboration with Healthcare Teams & Multidisciplinary Staff
Certification
- Certified Phlebotomy Technician (CPT)
- CPR/BLS Certification – American Heart Association
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Phlebotomist
Sherman Hospital
09.2024 - Current
Phlebotomy Intern
Saint Josephs Hospital
07.2024 - 09.2024
Daycare Assistant
Burbujas Day Care
03.2021 - 06.2024
High School Diploma -
Dekalb High School
Phlebotomy Certification - Phlebotomy Technician
Kishwaukee College
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