Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Increased sales significantly by upselling higher-end products to customers.
Server's Assistant
Paravicini's Italian Bistro
06.2022 - Current
Complied with all food safety and sanitation regulations to reduce restaurant risks.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Assisted with dining room set up prior to and after service period.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted customers with seating and menu selections to support fast-paced restaurant operations.
Refilled drinks and condiments and restocked serving areas to minimize delays.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Monitored food and beverage supplies, assisting with restocking when needed.
Collaborated with other dining room and bar staff to facilitate efficient service.
Addressed customer complaints and inquiries to verify satisfaction.
Housekeeping Attendant
Buffalo Bicycle Lodge
06.2022 - 09.2022
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
Changed bed linens and collected soiled linens for cleaning.
Sorted, laundered and put away various laundry items.
Core Team Member
The Well Dining Hall
02.2022 - 06.2022
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked different stations to provide optimal coverage and meet production goals.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Special Effects Makeup Artist
Zeezo's Magic & Costume
10.2017 - 11.2019
Demonstrated and explained use of different beauty products to educate customers.
Examined sketches, photographs and other references to get inspiration for desired look.
Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Applied various layers of makeup to performers and customers to obtain necessary effect and look.
Used makeup and prosthetics to alter appearance of actors, models and performers.