Napoleon Hambrick
Burbank,CA
Summary
Results-driven Senior UX/UI Designer, Graphic Designer, Researcher, and Content Specialist with over a decade of experience creating accessible, person-centered digital products, visual communication and corporate collateral across web and mobile platforms. Specialized in human-centered design for health, human services, and regulated sectors, with proven expertise conducting beneficiary user research, developing personas, and mapping user journeys. Skilled at building WCAG 2.2 compliant wireframes, high-fidelity prototypes, engaging infographics, newsletters, plain-language, and ESL-friendly for all audiences. Adept at leading moderated usability testing, applying strong typography and visual layout principles, and managing scalable Figma design systems to deliver inclusive, barrier-free digital experiences.
Overview
9
9
years of professional experience
Work History
Senior UX/UI Designer | Product Designer | UX Researcher (Contract)
PennyMac
Westlake Village, CA
10.2025 - 03.2026
- Cross-Functional Design & Multi – Property Delivery
- Design System Governance & Component Architecture
- Championed human-centered frameworks
- Orchestrated strategic integration of AI-powered design tools
Graphic Designer / Senior UX/UI Designer | Product Designer / UX Researcher (Contract)
MACSTUDIO
Los Angeles, CA
10.2024 - 10.2025
- Multi-Platform Visual & Brand Modernization
- Cross-Functional Agile Alignment & Partner Consensus
- Scalable Interaction Systems & Component UI Libraries
- AI-Enhanced Workflow Prototyping & Motion Systems
Senior UX/UI Designer | Product Designer / UX Researcher / Moderator (Contract)
MRI Contract Staffing
Los Angeles, CA
05.2024 - 09.2024
- Conducted End-to-End User Research & Evaluative Testing
- Led Enterprise Focus Groups, User Interviews & Usability Testing Sessions
Senior UX/UI Designer Lead / UX Researcher / Content Strategist (CMS)
State of California Department of Technology
Sacramento, CA
11.2023 - 01.2024
- Cross-Functional Media Suite Leadership
- Concept Communication & Executive Alignment
- Enterprise Design System Architecture
- Process Optimization & Accessibility Governance
Senior UX/UI Designer Lead | Product Designer / UX Researcher / Content Strategist (CMS)
Logix Federal Credit Union
Valencia, CA
06.2017 - 01.2023
- Finance Platform & Visual Transformation
- Rapid Design Sprints & Stakeholder Validation
- Human-AI Design System Alignment & Coherence
- Client Experience & Usability Testing
- Finance Operate Platform Incubation & Team Mentorship
Education
MFA - New Media Technology and Animation
UCLA - University of California
BFA - Communications Design, and Illustrations
Otis College of Art and Design
Skills
- Journey Mapping
- Service Blueprints
- Persona Development
- Advanced Heuristic Evaluation
- Usability Testing
- A/B Testing Integration
- Data Storytelling
- Performance Tracking
- Qualitative Research
- Quantitative Research
- Voice of the Customer (VoC)
- Voice of Employee (VoE)
- Stakeholder Interviews
- Sentiment Analysis
- Adoption Trend Tracking
- Cross-Functional Initiatives
- Experience Pilots
- Performance/Productivity KPIs
- Enterprise Stakeholder Engagement
- Creative Pitching
- Communication
- Executive Consensus Building
- Design Sprint Facilitation
- Cross-Functional Solution Validation
- Design Systems Governance
- Enterprise UI Toolkits
- Information Delivery Models
- Component Desktop & Mobile Pattern Libraries
- Digital Brand Style Guides
- Complex Workflow Optimization
- Digital Accessibility Standards
- Usability/Responsive Design Principles
- Mission-Critical Interface Design
- Journey Tools
- Hotjar
- Dovetail
- ITSM Tools
- Service Metrics Tracking
- Power BI
- Data and Conversion Rate Optimization (CRO) Dashboards
- Figma
- Sketch
- Adobe XD
- Axure RP
- Framer
- High-Fidelity Interactive Prototyping
- Micro-interactions
- IRA
- Confluence
- Microsoft 365
- SharePoint
- Slack
- MS Teams
- Salesforce CRM
- Git Version Control Workflows
- Generative AI for Synthesis & Design
- Cursor
- ChatGPT
- Gemini
- Figma AI
- Midjourney
- Uizard
- Galileo AI
- Emerging Automation Visual Production Tools Software
- Adobe Creative Cloud Suite
- Photoshop
- Illustrator
- InDesign
- Premiere Pro
- After Effects
- Lottie
- Vector Illustration
- Motion Graphics
- Sketching
- Rapid HTML Prototyping
- User Surveys
- End-to-End Usability Testing
- Use-Case Scenarios
- Task Flow Charts
- Brand Identity
- ADA-Compliant Front-End Implementation
- Comprehensive Personas
- Target Focus Groups
- One-on-One Stakeholder Interviews
- Formative Testing
- Heuristic Evaluation
- Contextual Inquiries
Transformative Signature Projects
- Lockheed Martin: Designed main/internal website and mobile apps for Aerospace conferences.
- Northrop Grumman: Reimagined the visual experience and information architecture for aerospace conference websites/mobile apps.
- Age of Learning: Pioneered the visual language and interactive design for Educational games/tools.
- Toyota Financial Services: Led a Transformative Visual & User Experience Overhaul of digital interfaces.
- Universal Music Group: Led a team of 5 UX Designers to completely redesign UMG's digital platforms.
- EMN8: Directed UX/Visual Design for Yum! Brands, providing strategic direction and digital platform management.
Professional Core Competencies
- Experience Diagnostics & Journey Architecture
- Insights, Analytics & Measurement
- Portfolio Lifecycle & Enablement
- Cross-Functional Leadership
- UX Governance & System Scalability
- Accessibility, Compliance & Inclusion
- Research & Service Analytics
- Design & Advanced Prototyping
- Infrastructure & Project Management
- AI & Next-Gen Workflows
- Creative Cloud Platforms
- UX Strategies
- UX Review & Contextual Discovery
Timeline
Senior UX/UI Designer | Product Designer | UX Researcher (Contract)
PennyMac
10.2025 - 03.2026
Graphic Designer / Senior UX/UI Designer | Product Designer / UX Researcher (Contract)
MACSTUDIO
10.2024 - 10.2025
Senior UX/UI Designer | Product Designer / UX Researcher / Moderator (Contract)
MRI Contract Staffing
05.2024 - 09.2024
Senior UX/UI Designer Lead / UX Researcher / Content Strategist (CMS)
State of California Department of Technology
11.2023 - 01.2024
Senior UX/UI Designer Lead | Product Designer / UX Researcher / Content Strategist (CMS)
Logix Federal Credit Union
06.2017 - 01.2023
BFA - Communications Design, and Illustrations
Otis College of Art and Design
MFA - New Media Technology and Animation
UCLA - University of California