Jacqueline Miller
Baton Rouge,Louisiana
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
CNA
OLYMPIC VIEW CARE
05.2020 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Mental Health Technician- Part Time
Seaside HC
05.2020 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Provides care to patients in a manner that promotes safety, comfort, and the therapeutic environment.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Improved patient safety with continuous observation and timely intervention.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Supported patients in daily activities, promoting independence and skill-building.
CNA
Winner Regional Hospital-Prime Time Healthcare
08.2018 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Landmark Of Baton Rouge
01.2013 - 08.2018
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
Associate of Science - Certified Nursing Assistant
Coastal College
Hammond, LA09.1993
High School Diploma -
Shady Grove
Rosedale, Louisiana05.1991
Skills
- Tube feedings and medications familiarity
- Dementia and Alzheimer's knowledge
- Feeding assistance expert
- Patient-focused care
- Transporting patients
- Responding to emergencies
- Supporting Personal Needs
- Recording Vital Signs
- Patient Relations
- Observing Responses
- Companionship and Emotional Support
- Patient Care
- Indirect Patient Care
- Compassionate caregiver
- Outpatient care
- Efficient and reliable team player
- Adaptable
Timeline
CNA
OLYMPIC VIEW CARE
05.2020 - Current
Mental Health Technician- Part Time
Seaside HC
05.2020 - Current
CNA
Winner Regional Hospital-Prime Time Healthcare
08.2018 - 04.2020
CNA
Landmark Of Baton Rouge
01.2013 - 08.2018
Associate of Science - Certified Nursing Assistant
Coastal College
High School Diploma -
Shady Grove
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