A proven leader looking to obtain the position of a dependable worker in which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized also possess excellent written & verbal communication skills, knowledge of the dcf rules & regulations. I am con dent in my ability to work with children from 6 weeks - 12 yrs old. Troubleshoot claims and submit cases if unable to resolve claim rejection. Able to negotiate settlements and get consumers to pay on delinquent accounts. Suspends and reverse claims requiring additional information and/or special handling; initiates action to obtain required information.