NAQEEBULLAH NAEEM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Accounting Coordinator
City Of Saint Louis Missouri
02.2024 - 05.2024
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
Data Analyst
International Institute Of Saint Louis
06.2019 - 06.2023
- Utilized data visualization tools to effectively communicate business insights.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Participated in requirements meetings to understand clients needs.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Collaborated with stakeholders to identify business needs and data sources.
Commercial Collection Specialist
Verizon
01.2019 - 05.2019
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Developed strong relationships with external agencies to facilitate efficient coordination during escalated collection efforts or legal proceedings involving delinquent accounts.
- Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
SME Client Support Assistance
Assistant Manager
03.2014 - 05.2016
- Evaluated program effectiveness using qualitative and quantitative methods, enabling continuous improvement of services offered to the community.
- Developed and implemented data-driven strategies to address pressing community needs.
- Liaised with external consultants and contractors when necessary, ensuring seamless integration into existing workflows while maximizing efficiency on complex projects.
- Addressed inquiries from community members promptly and professionally, demonstrating a commitment to exceptional customer service.
Community Development Products
Chemonics International Inc.
01.2011 - 03.2014
- Evaluated existing programs to identify areas for improvement and maximize impact on the community.
- Promoted environmental sustainability practices through educational workshops and advocacy efforts targeting businesses and residents alike.
- Conducted comprehensive needs assessments to prioritize investments in infrastructure, social services, and other critical areas of concern within the community.
- Organized successful events that promoted awareness of local resources and opportunities available to residents.
Risk Analyst
IDA International
01.2010 - 11.2010
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Improved decision-making processes by providing insightful recommendations based on thorough risk analysis.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Established strategy for operations reporting and analytics, identifying key needs for deliverables.
Education
MBA - General Administration
University of Missouri - St Louis
St Louis, MO12.2022
Master of Arts - Administration
Indra Gandhi National Open University
Delhi, India 02.2010
Bachelor of Arts - Accounting
University of Peshawar
KPK- Pakistan 05.2007
Skills
- Records Management
- Information Processing
- Needs assessments
- Service standard compliance
- Report Preparation
- Forecasting and planning
Timeline
Accounting Coordinator
City Of Saint Louis Missouri
02.2024 - 05.2024
Data Analyst
International Institute Of Saint Louis
06.2019 - 06.2023
Commercial Collection Specialist
Verizon
01.2019 - 05.2019
SME Client Support Assistance
Assistant Manager
03.2014 - 05.2016
Community Development Products
Chemonics International Inc.
01.2011 - 03.2014
Risk Analyst
IDA International
01.2010 - 11.2010
MBA - General Administration
University of Missouri - St Louis
Master of Arts - Administration
Indra Gandhi National Open University
Bachelor of Arts - Accounting
University of Peshawar
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