NAQEEBULLAH NAEEM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Accounting Coordinator
City Of Saint Louis Missouri
Saint Louis, MO
02.2024 - 05.2024
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
Data Analyst
International Institute Of Saint Louis
Saint Louis, MO
06.2019 - 06.2023
- Utilized data visualization tools to effectively communicate business insights.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Participated in requirements meetings to understand clients needs.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Collaborated with stakeholders to identify business needs and data sources.
Commercial Collection Specialist
Verizon
Saint Louis
01.2019 - 05.2019
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Developed strong relationships with external agencies to facilitate efficient coordination during escalated collection efforts or legal proceedings involving delinquent accounts.
- Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
SME Client Support Assistance
Assistant Manager
Kabul, Afghanistan
03.2014 - 05.2016
- Evaluated program effectiveness using qualitative and quantitative methods, enabling continuous improvement of services offered to the community.
- Developed and implemented data-driven strategies to address pressing community needs.
- Liaised with external consultants and contractors when necessary, ensuring seamless integration into existing workflows while maximizing efficiency on complex projects.
- Addressed inquiries from community members promptly and professionally, demonstrating a commitment to exceptional customer service.
Community Development Products
Chemonics International Inc.
Kabul, Afghanistan
01.2011 - 03.2014
- Evaluated existing programs to identify areas for improvement and maximize impact on the community.
- Promoted environmental sustainability practices through educational workshops and advocacy efforts targeting businesses and residents alike.
- Conducted comprehensive needs assessments to prioritize investments in infrastructure, social services, and other critical areas of concern within the community.
- Organized successful events that promoted awareness of local resources and opportunities available to residents.
Risk Analyst
IDA International
Kabul, Afghanistan
01.2010 - 11.2010
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Improved decision-making processes by providing insightful recommendations based on thorough risk analysis.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Established strategy for operations reporting and analytics, identifying key needs for deliverables.
Education
MBA - General Administration
University of Missouri - St Louis
St Louis, MO12.2022
Master of Arts - Administration
Indra Gandhi National Open University
Delhi, India 02.2010
Bachelor of Arts - Accounting
University of Peshawar
KPK- Pakistan 05.2007
Skills
- Records Management
- Information Processing
- Needs assessments
- Service standard compliance
- Report Preparation
- Forecasting and planning
Timeline
Accounting Coordinator
City Of Saint Louis Missouri
02.2024 - 05.2024
Data Analyst
International Institute Of Saint Louis
06.2019 - 06.2023
Commercial Collection Specialist
Verizon
01.2019 - 05.2019
SME Client Support Assistance
Assistant Manager
03.2014 - 05.2016
Community Development Products
Chemonics International Inc.
01.2011 - 03.2014
Risk Analyst
IDA International
01.2010 - 11.2010
MBA - General Administration
University of Missouri - St Louis
Master of Arts - Administration
Indra Gandhi National Open University
Bachelor of Arts - Accounting
University of Peshawar