Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Restaurant Busser
California Pizza Kitchen
06.2024 - 05.2025
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Trained new staff in bussing and cleaning procedures.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Worked well in diverse team settings by partnering with others to complete tasks.
Repair Technician
Apump
10.2023 - 05.2025
Maintained inventory of repair supplies and ordered parts.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
Utilized variety of tools and diagnostic equipment to complete repairs.
Dismantled machines and equipment to remove defective parts.
Inspected and tested, repaired and refurbished products for proper operation.
Security Officer
CVS Pharmacy
09.2023 - 06.2024
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Checked and verified photo identification prior to granting facility access.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Reported suspicious activities and persons to law enforcement.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.