Monitoring surveillance cameras and reporting suspicious behavior.
Communicating with law enforcement, fire departments, and emergency medical personnel.
Monitoring public access and ensuring the security of all personnel and visitors.
Responding to alarms and analyzing security footage.
Investigating suspicious behavior, incidents, and security breaches.
Apprehending trespassers and perpetrators.
Maintaining an activity log and preparing surveillance reports.
Adhering to company policies and legal regulations.
Security Officer/Loss Prevention
Securitas
New York, NY
01.2021 - 02.2022
Everyday I reset alarms monitored CCTV and still cameras.
Detected potential shoplifters and apprehended actual shoplifters.
Held internal investigations and conducted interviews.
Provided shrink numbers. Helped lower the total loss in the store by .78%. It was the lowest percentage the store and my manager have had in over a year.
Caught 10 shoplifters in the 8 months I worked.
Skills Used Interview and investigation skills.
Respond to alarms by investigating and assessing the situation.
Provide assistance to people in need.
Apprehend and detain perpetrators according to the legal protocol before the arrival of authorities.
Submit reports of daily surveillance activity and important occurrences.
Security Officer/Front Desk
Gap Inc. Corporate Shared Services Center
New York, NY
01.2019 - 12.2021
Secure the surrounding areas during the opening of the establishment
Authorize employees to be admitted to the establishment during the opening procedures
Conduct daily sweeps to inspect the establishment for any suspicious conditions at various times of the day
Ensure that guests or vendors working during the day complete the sign in procedures and receive a guest pass
Notify the Duty Manager to proceed with closing once all customers have vacated the premises
Remain observant and alert to suspicious behavior
Maintain a high visibility presence without being overbearing