Na’Queria Mattire
Baton Rouge,LA
Summary
Dedicated professional with a proven track record at Sage Rehabilitation Hospital, excelling in guest relations and maintaining high sanitation standards. Leveraged strong organizational skills and a customer service-focused approach to enhance guest experiences. Demonstrated ability to multitask, prioritize effectively, and achieve a significant increase in workplace efficiency.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
Sage Rehabilitation Hospital
08.2024 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Sorted, laundered and put away various laundry items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Work Study Student
Baton Rouge Community College
02.2024 - Current
- Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.
- Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
- Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Server
IHOP
04.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Castodian
Jani King
10.2022 - 03.2023
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Education
Associate Of Applied Science - Diagnostic Medical Sonography
Baton Rouge Community College
Baton Rouge, LACollegiate Baton Rouge
Baton Rouge, LA05.2023
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Customer service-focused
- Health and safety
- Restocking supplies
- Sanitization procedures
- Multitasking and prioritizing
- Guest service and support
- Organizational skills
- Multitasking
Timeline
Housekeeping Room Attendant
Sage Rehabilitation Hospital
08.2024 - Current
Work Study Student
Baton Rouge Community College
02.2024 - Current
Server
IHOP
04.2023 - 10.2023
Castodian
Jani King
10.2022 - 03.2023
Associate Of Applied Science - Diagnostic Medical Sonography
Baton Rouge Community College
Collegiate Baton Rouge
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