Naquili Randles
Harker Heights,TX
Summary
Seasoned professional with a proven track record in safety and security enforcement, honed at TDCJ through adept handling of high-risk situations and contraband seizure. Excels in crisis management and relationship building, ensuring optimal safety and fostering positive interactions. Demonstrates exceptional emergency response and de-escalation techniques, contributing to a significant reduction in incidents.
Overview
8
8
years of professional experience
Work History
Correctional Officer
TDCJ
10.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Host
Cheddar's Casual Cafe
10.2016 - 10.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Sales Associate
Cefcostores
11.2019 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Child Watch Staff Attendant
YMCA Child Development Center
09.2017 - 03.2020
- Increased parent satisfaction by maintaining open lines of communication and providing regular updates on their child''s progress during their time in care.
- Provided basic first aid treatment for minor injuries sustained during playtime while also adhering to proper procedures for reporting incidents according to facility policies.
- Enhanced child safety by implementing strict supervision protocols and maintaining a clean, organized play area.
- Maintained accurate records of children''s developmental milestones and shared pertinent information with parents during meetings or conferences to celebrate achievements and address any concerns.
- Contributed to an inclusive environment by fostering positive relationships with all children, regardless of their abilities or backgrounds.
Sales Associate
Taco Bell
04.2018 - 09.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Harker Heights High School
Harker Heights Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Correctional facility procedures
- Restraint Techniques
- Inmate monitoring
- Policy Enforcement
- Safety and security enforcement
- Search and seizure procedures
- Observation
- Surveillance
- Contraband Seizure
- Security Procedures
- Safety
- Relationship building and management
- Facility Security
- Stress Tolerance
- Crisis Management
- Weapons training
- Prisoner Transport
- CCTV Monitoring
- Search Procedures
- Emergency Management
Timeline
Correctional Officer
TDCJ
10.2020 - Current
Sales Associate
Cefcostores
11.2019 - 05.2020
Sales Associate
Taco Bell
04.2018 - 09.2019
Child Watch Staff Attendant
YMCA Child Development Center
09.2017 - 03.2020
Host
Cheddar's Casual Cafe
10.2016 - 10.2020
High School Diploma -
Harker Heights High School
Similar Profiles
Awburn HaygoodAwburn Haygood
Unit Supply Clerk at TDCJUnit Supply Clerk at TDCJ
Kenny WicoffKenny Wicoff
Tailor at TDCJTailor at TDCJ
Jesse CarrascoJesse Carrasco
Correctional Officer at TDCJCorrectional Officer at TDCJ
Lovett ElongeLovett Elonge
Correctional Officer at TDCJCorrectional Officer at TDCJ
Javon Tucker-BlandJavon Tucker-Bland
Realtor at Keeping It RealtyRealtor at Keeping It Realty