NAQUON CRANK
Voorhees Township,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Mt McKinley Princess Wilderness Lodge
05.2023 - 09.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted regular patrols of key areas to spot and control security concerns.
Grocery Clerk
Walmart
02.2022 - 04.2023
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Retrieved items for customers and verified prices.
Bus Serviceperson
New Jersey Transit
09.2021 - 02.2022
- Increased bus fleet reliability by performing thorough preventative maintenance and timely repairs.
- Improved shop efficiency by streamlining workflows and implementing effective time management strategies.
- Maintained a safe work environment by adhering to OSHA regulations and company safety policies.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Organized test drives in buses and trucks to identify needed repairs.
- Cleaned and maintained buses to be ready bring them up to driving standards.
Security Officer
Virtua Hospital
09.2019 - 07.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted regular patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Supervisor
Mt McKinley Princess Wilderness Lodge
04.2019 - 09.2019
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Led the development of comprehensive written policies outlining company-wide security expectations and guidelines for staff adherence.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
Bus Driver
Beaver Creek Resort
09.2018 - 04.2019
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Security Officer
Mt McKinley Princess Wilderness Lodge
04.2018 - 09.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
EMT
Exceptional Medical Transportation
09.2016 - 04.2018
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
Grocery Clerk
ShopRite
07.2013 - 08.2016
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality.
- Streamlined workflow processes to optimize overall efficiency within the grocery department.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
High School Diploma -
Eastern Regional High School
Voorhees Township, NJAssociate of Science - Business Administration
Rowan College At Burlington County
Pemberton, NJ05.2024
Skills
- Investigation Documentation
- CCTV Surveillance
- Document Management
- Staff Management
- Emergency Response
- Conflict De-Escalation
- Detail Oriented
- Ethical conduct
- Detail-oriented
- Conflict resolution
- Public relations
- Decision making
Certification
CPR and First Aid certified.
Proficient in Microsoft Word, Excel and Powerpoint.
Timeline
Security Officer
Mt McKinley Princess Wilderness Lodge
05.2023 - 09.2023
Grocery Clerk
Walmart
02.2022 - 04.2023
Bus Serviceperson
New Jersey Transit
09.2021 - 02.2022
Security Officer
Virtua Hospital
09.2019 - 07.2021
Security Supervisor
Mt McKinley Princess Wilderness Lodge
04.2019 - 09.2019
Bus Driver
Beaver Creek Resort
09.2018 - 04.2019
Security Officer
Mt McKinley Princess Wilderness Lodge
04.2018 - 09.2018
EMT
Exceptional Medical Transportation
09.2016 - 04.2018
Grocery Clerk
ShopRite
07.2013 - 08.2016
High School Diploma -
Eastern Regional High School
Associate of Science - Business Administration
Rowan College At Burlington County
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