NAQUON CRANK
Voorhees Township,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Mt McKinley Princess Wilderness Lodge
05.2023 - 09.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted regular patrols of key areas to spot and control security concerns.
Grocery Clerk
Walmart
02.2022 - 04.2023
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Retrieved items for customers and verified prices.
Bus Serviceperson
New Jersey Transit
09.2021 - 02.2022
- Increased bus fleet reliability by performing thorough preventative maintenance and timely repairs.
- Improved shop efficiency by streamlining workflows and implementing effective time management strategies.
- Maintained a safe work environment by adhering to OSHA regulations and company safety policies.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Organized test drives in buses and trucks to identify needed repairs.
- Cleaned and maintained buses to be ready bring them up to driving standards.
Security Officer
Virtua Hospital
09.2019 - 07.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted regular patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Supervisor
Mt McKinley Princess Wilderness Lodge
04.2019 - 09.2019
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Led the development of comprehensive written policies outlining company-wide security expectations and guidelines for staff adherence.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
Bus Driver
Beaver Creek Resort
09.2018 - 04.2019
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Security Officer
Mt McKinley Princess Wilderness Lodge
04.2018 - 09.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
EMT
Exceptional Medical Transportation
09.2016 - 04.2018
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
Grocery Clerk
ShopRite
07.2013 - 08.2016
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality.
- Streamlined workflow processes to optimize overall efficiency within the grocery department.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
High School Diploma -
Eastern Regional High School
Voorhees Township, NJAssociate of Science - Business Administration
Rowan College At Burlington County
Pemberton, NJ05.2024
Skills
- Investigation Documentation
- CCTV Surveillance
- Document Management
- Staff Management
- Emergency Response
- Conflict De-Escalation
- Detail Oriented
- Ethical conduct
- Detail-oriented
- Conflict resolution
- Public relations
- Decision making
Certification
CPR and First Aid certified.
Proficient in Microsoft Word, Excel and Powerpoint.
Timeline
Security Officer
Mt McKinley Princess Wilderness Lodge
05.2023 - 09.2023
Grocery Clerk
Walmart
02.2022 - 04.2023
Bus Serviceperson
New Jersey Transit
09.2021 - 02.2022
Security Officer
Virtua Hospital
09.2019 - 07.2021
Security Supervisor
Mt McKinley Princess Wilderness Lodge
04.2019 - 09.2019
Bus Driver
Beaver Creek Resort
09.2018 - 04.2019
Security Officer
Mt McKinley Princess Wilderness Lodge
04.2018 - 09.2018
EMT
Exceptional Medical Transportation
09.2016 - 04.2018
Grocery Clerk
ShopRite
07.2013 - 08.2016
High School Diploma -
Eastern Regional High School
Associate of Science - Business Administration
Rowan College At Burlington County
CPR and First Aid certified.
Proficient in Microsoft Word, Excel and Powerpoint.
Similar Profiles
Tracy GibbensTracy Gibbens
Public Area Attendant at Mt. McKinley Princess Wilderness LodgePublic Area Attendant at Mt. McKinley Princess Wilderness Lodge
Tyler GodwinTyler Godwin
Maintenance Technician at Mt. McKinley Princess Wilderness LodgeMaintenance Technician at Mt. McKinley Princess Wilderness Lodge
Tracy SmithTracy Smith
General Manager at Kenai Princess Lodge & McKinley Chalet ResortGeneral Manager at Kenai Princess Lodge & McKinley Chalet Resort