Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Crew Member
GABC
Chicago, IL
06.2023 - Current
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Assisted with installation of new equipment when necessary.
Inspected building interiors and exteriors for needed repairs or replacements.
Cleared walkways of snow and ice during winter months.
Identified problems during daily work inspections and addressed concerns.
Notified management about necessary repairs or professional service needs for building operating systems.
Removed snow from sidewalks, driveways and parking areas.
Collaborated with team members to assess equipment performance needs.
Purchasing Officer
Major Drilling Group International
Ulaanbaatar, Mongolia
11.2021 - 12.2023
Negotiated with vendors to obtain competitive prices while maintaining high standards of quality and service.
Resolved any issues related to purchased items such as incorrect quantities or late deliveries.
Ensured timely delivery of products by establishing strong communication with vendors.
Analyzed supplier data, such as price lists, quality assurance plans, and delivery schedules, to determine the best suppliers for goods and services.
Maintained accurate records of purchase orders, invoices, contracts, and other documents related to purchasing activities.
Identified areas where process improvements could be made within the purchasing department.
Collaborated with internal stakeholders including finance departments, production teams, and warehouse staff regarding purchasing needs and requirements.
Performed regular audits of inventories in order to ensure accuracy of records.
Negotiated contracts with outside providers to minimize costs to company and customers.
Conducted research on potential vendors in order to identify reliable sources of supply.
Researched new products or services that could improve operational efficiency or reduce costs.
Cultivated new vendor relationships using dynamic communication and negotiation skills.
Purchased quality merchandise at lowest price and correct amounts.
Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
Tour Guide
Ciel Mongol
Ulaanbaatar, Mongolia
06.2012 - 09.2019
Maintained a positive attitude and enthusiasm when interacting with guests.
Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Followed safety protocols at all times while guiding guests through the tour areas.
Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Provided detailed information to tourists about local attractions and points of interest.
Developed guest relationships to achieve high level of satisfaction.
Managed bookings, reservations and payments for tours.
Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Described tour points of interest to group members, responding to questions and inquiries.
Organized and conducted daily tours for groups of up to 30 people.
Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
Led guided tours and informational talks for large groups to showcase attractions and highlights.
Monitored visitors' activities to verify compliance with establishment, tour regulations and safety practices.
Educated and shared natural, geological and cultural history through story-telling.
Adhered to company policies and procedures when dealing with guest complaints or inquiries.
Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
Selected travel routes and sites based on knowledge of specific areas.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Librarian
Alliance Francaise
Ulaanbatar, Mongolia
10.2012 - 10.2013
Organized library equipment and collections.
Replaced worn labels and barcodes to keep materials in good physical condition.
Maintained records of patron borrowing activity with an automated system.
Kept resources in clean and working fashion to maintain availability for use.
Cleaned and repaired damaged books and library resource materials.
Researched questions and concerns from customers.
Led workshops on effective searching techniques using online resources.
Supervised student assistants in providing customer service at the circulation desk.
Taught group and individual instruction sessions to impart knowledge of library and research practices.
Performed digital research using databases and online data repositories.
Helped teachers incorporate literacy skills and build love of education in students.
Ran cables, arranged speakers and managed projectors for diverse event requirements.
Education
MBA - Business Administration
Da Yeh University
Taiwan
06-2020
Skills
Cleaning Procedures
Effective Communication
Equipment Maintenance
Flexible and Adaptable
Snow Removal
Team Collaboration
Valid Driver's License
Languages
French
Professional
Certification
Forklift operation certification
Timeline
Maintenance Crew Member
GABC
06.2023 - Current
Purchasing Officer
Major Drilling Group International
11.2021 - 12.2023
Librarian
Alliance Francaise
10.2012 - 10.2013
Tour Guide
Ciel Mongol
06.2012 - 09.2019
MBA - Business Administration
Da Yeh University
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