Narasimha Pavan Appala
Redlands,CALIFORNIA
Summary
GIS professional with over 6 years of experience in esri software support, specializing in deployment, configuration, and troubleshooting Enterprise core components. Proficient in cloud-based GIS solutions (AWS, Microsoft Azure), spatial data management, and advanced remote sensing tools (Pix4D, ENVI). Certified drone pilot (Part 107) with expertise in drone-based applications like Drone2Map. Optimizing workflows for enhanced spatial data analysis with tools from ArcGIS Pro. Skilled in Python for automation, delivering tailored GIS solutions to diverse industries. Driving innovation in urban planning and smart city initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ArcGIS Enterprise Support Engineer
Environmental Systems Research Institute, Inc
11.2022 - Current
- Resolving complex ArcGIS Enterprise issues, enhancing user experience with technical expertise. Managed approximately 30 incoming calls, emails and faxes per day from customers.
- ArcGIS Enterprise administration & deployment. Supported Base ArcGIS Enterprise environments (Portal/Server) and associated admin tasks (access, credentials, patch scripts), enabling reliable service publishing for planning and analysis.
- Network analysis service optimization (VRP). Led comparative performance investigation of VRP services.
- Advised on best practices for ArcGIS administration, enhancing organizational efficiency.
- Field operations diagnostics. Parsed Field Maps troubleshooting logs and adopted best‑practice guidance on when to enable network logging vs. standard troubleshooting logs to accelerate root‑cause analysis during field rollouts and pilots.
Research Assistant
Foundation Research - California State University
10.2021 - 08.2022
- Used ArcGIS Pro software extensively -
- Enhanced historical map analysis by georeferencing topographic maps using ArcGIS Pro.
- Developed 3D elevation models through object-based image classification and spatial modeling.
- Created and shared a virtual 3D model of historical Los Angeles with ArcGIS tools.
Senior Geographic Information Systems Analyst
ESRI India Technologies Ltd
11.2020 - 08.2021
- Cross‑discipline collaboration. Partnered with support, product, and solution teams to translate customer issues into actionable fixes and repeatable deployment.
- Conducted training sessions on ArcGIS Desktop and Enterprise applications for clients.
- Assisted clients with drone applications, optimizing data capture and analysis processes.
- Integrated drone imagery into GIS, supporting decision-making across various industries.
Geographic Information Systems Analyst
CyberTech Systems and Software, Inc.
06.2018 - 11.2020
- Provided global customer support by expert guidance on GIS and Esri products.
- Automated routine tasks with custom Python scripts, increasing system performance and efficiency.
- Optimized multi-user editing environments in SDE and MS SQL for seamless data management.
- Streamlined orthomosaicking workflows for drone analytics, enabling precise measurements and analysis.
Education
Master of Science - Geographic Information Science
California State University
Long Beach, CA08-2022
Bachelor of Science - Geo Informatics
University of Petroleum And Energy Studies
Dehradun, India07-2018
Skills
- ArcGIS Desktop Suite - ArcMap, ArcGIS Pro
- Extensions - Network Analyst, Image Analyst, Geostatistical & 3D Analyst, Utility Networks
- ArcGIS Enterprise Architecture
- ArcGIS Online, Web AppBuilder, Story Maps, Experience builder, Survey123, Operations Dashboard, ArcGIS Hub
- Drone2Map for ArcGIS, SiteScan for ArcGIS
- Raster Analytics - Remote Sensing, LiDAR
- Data Management - MSSQL, PostgreSQL
- Esri Enterprise systems on Microsoft Azure, AWS
- Python - ArcPy
- Workflow automation with model builders
Certification
Certified Drone Pilot, Part 107 Certification, 2022, Achieved certification for professional drone operations, demonstrating expertise in aerial data collection and geospatial analysis for various industries.
Languages
English
Telugu
Hindi
Timeline
ArcGIS Enterprise Support Engineer
Environmental Systems Research Institute, Inc
11.2022 - Current
Research Assistant
Foundation Research - California State University
10.2021 - 08.2022
Senior Geographic Information Systems Analyst
ESRI India Technologies Ltd
11.2020 - 08.2021
Geographic Information Systems Analyst
CyberTech Systems and Software, Inc.
06.2018 - 11.2020
Master of Science - Geographic Information Science
California State University
Bachelor of Science - Geo Informatics
University of Petroleum And Energy Studies