Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Narathip Sanram

Houston,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience

Work History

Lead Problem Solver

Amazon
Windsor, CT
06.2020 - 11.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Identified and analyzed complex problems to develop effective solutions.

Restaurant Owner

Corner Thai Cafe
Westerly, RI
02.2018 - 03.2020
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Established standards for quality control, customer service, health and safety regulations.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Negotiated contracts with vendors for food, equipment and supplies.
  • Trained and supervised kitchen staff in proper food preparation techniques.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.

Cart Attendant

Black Horse Golf Club
Cypress, TX
08.2016 - 10.2017
  • Greeted customers and answered questions about merchandise, services, and store policies.
  • Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
  • Operated cash register to process customer payments accurately and efficiently.

Education

High School Diploma -

Tomball Memorial High School
Tomball, TX
06-2017

Skills

  • Staff Leadership
  • Staff Management
  • Customer Service Management
  • Inventory Management
  • Schedule Management
  • Employee Development
  • Business Management
  • Inventory Tracking

Languages

Thai
Native/ Bilingual
English
Full Professional

Timeline

Lead Problem Solver

Amazon
06.2020 - 11.2022

Restaurant Owner

Corner Thai Cafe
02.2018 - 03.2020

Cart Attendant

Black Horse Golf Club
08.2016 - 10.2017

High School Diploma -

Tomball Memorial High School

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Narathip Sanram